Shulou(Shulou.com)11/24 Report--

CTOnews.com May 19 news, According to the Guardian reported, The United States and Australia Apple authorized service center owners said, Apple products slow response time, High parts costs, Operating losses, Can't compete with Apple official maintenance channels.

Slow response time and high parts cost The report points out that most authorized service centers do not have sufficient stock, and if consumers choose authorized service centers for maintenance, the maintenance cycle will be very long.

This is mainly because the authorized service center needs to be transported to Apple's designated outlets through FedEx and other express delivery after completing the diagnosis of products such as iPhone and confirming the need to replace parts.

In addition, authorized service centers must return "core" faulty parts to Apple for inspection, refurbishment, restoration, etc., and will not award credits until Apple has evaluated the parts.

Profits are low A maintenance worker told the Guardian that the average repair takes between an hour and an hour and a half. Authorized service centers that charge Apple the same repair fees would only make about $60 per customer (CTOnews.com notes: currently about 422 yuan).

After factoring out expenses such as rent and labor, these authorized service centers actually lose money. Customers are also affected, according to Australia Communications Consumer Action Network (AACAN).

As the cost of living in Australia soars, many customers choose to try to repair equipment rather than replace them outright. However, delays and maintenance costs have led many users to opt for more affordable products.

CTOnews.com attaches the original report here, interested users can click here to read in depth.

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