Shulou(Shulou.com)11/24 Report--

Thanks to CTOnews.com netizens Daniel Wu in South China. Hello, rabbit clue delivery! CTOnews.com May 16 news, Asustek motherboard warranty policy has been greatly changed, from now on, the use of beta BIOS and memory overclocking configuration will not affect the warranty, this change is made after Asustek received a lot of negative feedback because of recent AM5 platform problems.

CTOnews.com has previously reported that there were several CPU and motherboard burns on the AMD AM5 platform last month, mainly because the Asustek BIOS provided too much voltage to the SoC. To solve this problem, Asustek hastily released some unverified BIOS, which could still keep the motherboard running at unsafe voltage levels, resulting in more CPU damage.

The Gamers Nexus website conducted an in-depth investigation into the matter and produced a video. Under the pressure of public opinion, Asustek finally issued a statement confirming that from now on, no matter the beta version or the official version of BIOS update, will be covered by the original factory warranty. At the same time, Asustek also said that the use of memory overclocking configurations such as AMD EXPO, Intel XMP and DOCP will not affect the warranty. This is also good news for users who were previously regarded as overclocking behavior that invalidated the warranty. In addition, Asustek confirmed that all recent BIOS updates follow the latest AMD voltage guidelines for AMD Auron 7000 series processors.

Asustek also reiterated its support for the AMD AM5 platform and users, and called on users who have any questions to contact customer service for help.

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