Shulou(Shulou.com)11/24 Report--

CTOnews.com May 13 news, Hewlett-Packard recently launched a firmware update for the HP OfficeJet Pro 9020e all-in-one printer series. Users reported that the printer showed a blue screen with an error code of "83C0000B" after installation, indicating a firmware problem.

Netizen "ClareR3185" posted a post on Hewlett-Packard support Forum 4 days ago, and the CTOnews.com translation is as follows:

Product: HP OfficeJet Pro 9022e Integrated Printer

Hello, my printer is offline with a blue screen and error code 83C0000B. I have read other posts and tried to reset them, but to no avail.

Can anyone provide a description of a semi-complete reset? Thank you very much.

Then netizens Idontknow84, ScottRita, NicS__ and other netizens all reported that there were these problems, and an Australian user contacted Hewlett-Packard officials and got a reply that HP was investigating the matter.

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