Shulou(Shulou.com)11/24 Report--

Thanks to CTOnews.com netizen Xiao Zhan for the clue delivery! CTOnews.com May 13 news, Tencent Enterprise released an integrated international logistics solution "Freight forwarder", which provides integrated digital capabilities of internal efficiency improvement and external marketing to connect freight forwarder related systems and cover freight forwarder full-link business scenarios.

CTOnews.com learned from the official that the freight forwarder will connect the IM chat window with the freight forwarding system. After customer inquiry, the system can automatically carry out NLP identification, display the system freight in the dialogue window, and employees can quote with one click, covering a variety of quotation modes, such as whole carton, LCL, cross-border e-commerce, and so on. With the help of OCR, NLP and other capabilities, Freight forwarder can automatically identify and create system orders in the ERP system after the customer orders are sent.

Freight forwarder has opened the IM chat window and forwarder ERP system to display the logistics status and business progress of customer orders in real time, and can also upload and download documents related to orders. The system can automatically push bill of lading documents, business status progress and so on to customers.

Freight forwarder allows customers to directly use personal QQ to communicate with freight forwarders, check freight rates, check order information, check promotional activities, etc., on the right side of the chat window.

At present, Tencent Enterprise has established long-term and deep cooperation with Haiguang, Hanwan, Kaiyuan, China Technology, Danyou, evergreen and other freight forwarding enterprises.

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