Shulou(Shulou.com)11/24 Report--

April 20 news, how to solve the supply chain problem? Logistics experts think of the latest artificial intelligence technology. At present, the application of chatbot in work has become the focus of global attention, and triggered an upsurge of competition. Experts want to know whether this technology can help them better optimize the supply chain.

Large software providers, such as Blue Yonder Group, SAP SE and Manhattan Union, are conducting research on how AIGC technology can help improve forecasting, procurement, inventory management, and even the details of transportation decisions.

Blue Yonder, based in Scottsdale, Arizona, is developing a tool for retailers, manufacturers and logistics provider customers to use when considering distribution options. "all of a sudden you have a super smart supply chain analyst who can reason," says Duncan Angove, chief executive. He says the tool will eventually be able to answer the question: "which option makes the most money? which one will satisfy my three most important clients?"

Helping to solve the practical problems behind logistics operation will mark a step forward in the development of artificial intelligence. Previously, OpenAI's chat robot ChatGPT has attracted a lot of attention by generating realistic content, from songwriting to news reports. However, in the logistics industry, experts pay more attention to the application of chat robot technology to its ability to digest huge amounts of data and provide clear and useful conclusions.

SAP of Germany is one of the largest enterprise resource planning software providers in the world. David Vallejo, global director of supply chain planning, manufacturing and logistics, said: "traditional artificial intelligence is about compressing information, compressing a large number of numbers into fewer numbers. But a brain is still needed to process these numbers."now, this technology has taken another step forward." He also said, for example, that chatbots can tell companies how to plan inventory in simple language.

However, some experts warn that there are huge challenges in supply chain planning to rely on programs such as ChatGPT to perform critical tasks. This technology sometimes makes an inaccurate response based on the training information it has received.

Marko Pukkia, an analyst at market research firm Gartner, says some companies are planning a future where they can ask chatbots how to complete large orders, which can list the cheapest and fastest options. But he admits: "it will be many years before this vision of the future can be realized."

Nestl é SA, the food and beverage giant, said it was considering how to use AIGC in its business, but was evaluating its safety.

Headquartered in Atlanta, USA, Manhattan Union specializes in providing software to help the company manage its transportation and warehousing operations. Sanjeev Siotia, the company's chief technology officer, says they are experimenting with ChatGPT and similar technologies for customers that could one day make supply chain managers simply ask, "where is it?" And can get a clear answer quickly.

The chat robot ChatGPT itself also supports the potential application of AIGC technology in the supply chain, although it itself indicates that the technology still needs to be developed.

"chatbots may be an integral part of supply chain communication," ChatGPT wrote when asked about their possibilities. "but like any innovative solution, it has its own set of challenges that need to be addressed."

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