Shulou(Shulou.com)11/24 Report--

Thanks to CTOnews.com netizens for their down-to-earth, rain and snow, fat cat and clue delivery! CTOnews.com, April 18, according to thepaper.cn, a few days ago, Ms. Tesla from Guangdong reported that her Model 3 was suddenly locked in the steering wheel during normal driving, when there was a lot of traffic on the road, and a pregnant woman was in the car. The pregnant woman was frightened and asked for compensation insurance and other expenses.

According to CTOnews.com, Ms. Zhang's Model 3 is a new car and has been carrying it for only half a month. Ms. Zhang said that the first contract she wrote was that the steering wheel could not move and the steering wheel was relatively heavy, so she was asked to sign the maintenance form, but Ms. Zhang refused to sign and asked Tesla to issue a vehicle inspection report, but the other side refused and kept avoiding.

In response, the service consultant of Jiangmen Pengjiang Tesla Center responded that the background data was indeed caused by the failure of the component controller, and the background data had been listed on the work order, and the check list had been written clearly about the cause, which had been sent to the car owner. The consultant said that two options are now available, the first is maintenance plus a two-year extended warranty, and the other is that the car can be returned without depreciation fee. The consultant said bluntly, "I know it is really impossible to apply for compensation (for other expenses)."

Ms. Zhang is not very satisfied with this compensation, because she also hopes that Tesla can replenish her other expenses, such as insurance, car and clothing, and so on.

Jiangmen Pengjiang Tesla Center also said that the above is only an individual case, does not mean anything, electrified products parts failure is very normal, or hope you understand.

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