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As a result of KB5012170 updates, some Win10 / Win11 devices cannot be powered on and troubleshooting cannot be accessed.

2025-04-04 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > IT Information >

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CTOnews.com, April 15 (Xinhua)-- Microsoft released a security update KB5012170 for Secure Boot DBX during its patch Tuesday event in April this year for Windows versions that are still supported, including Win10 and Win11.

The KB5012170 update dates back to December 2021, when users reported several problems after installing the update, and Microsoft withdrew the update.

Microsoft released the update again in April this year, but after users reported installing the update again, the device could not boot or even enter troubleshooting mode, requiring a BitLocker recovery key or system restore.

CTOnews.com attached the version of Windows applicable to this update is as follows:

Windows Server 2012

Windows 8.1 and Windows Server 2012 R2

Windows 10, version 1507

Windows 10, version 1607 and Windows Server 2016

Windows 10, version 1809 and Windows Server 2019

Windows 10, version 20H2

Windows 10, version 21H1

Windows 10, version 21H2

Windows 10, version 22H2

Windows Server 2022

Windows 11, version 21H2

Windows 11, version 22H2

Azure Stack HCI, version 1809

Azure Stack Data Box, version 1809 (ASDB)

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