Shulou(Shulou.com)11/24 Report--

CTOnews.com March 13 news, the Shanghai Consumer Protection Commission official account said today that there were many early cold waves at the beginning of winter last year, and the electricity consumption of electric heaters became the focus of consumers. Because they can't measure it, many consumers turn to the Shanghai Consumer Protection Commission to find out whether their electric heaters are as energy-efficient as advertised in online stores. A few years ago, the Shanghai Consumer Protection Commission specially conducted a survey on consumer demand for small household appliances. The results show that more than 70% of consumers will buy small household appliances such as electric heaters online. Consumers' choice of electric heaters mainly depends on three factors: whether they look good, whether they are heating up quickly, and whether they use less electricity.

According to reports, in response to consumer concerns, the Shanghai Consumer Protection Commission launched a social supervision investigation in January this year. CTOnews.com learned from the Shanghai Consumer Protection Commission that the investigation found that some online heaters used very exaggerated language to promote products to save electricity, such as "one kilowatt hour of electricity in the whole house 40 kilowatt hours", "one kilowatt hour of electricity a week" and so on. The Shanghai Consumer Protection Commission consulted relevant experts, who all believed that this kind of publicity was simply unreliable and was deceiving consumers. The Shanghai Consumer Protection Commission also specifically learned about the situation from the industry, and many well-known enterprises said that such irresponsible publicity would not only mess up the market and damage consumer confidence, but also deal a blow to the confidence of many enterprises in the industry who have invested a lot of manpower and material resources to focus on R & D and products.

Shanghai Consumer Protection Commission believes that whether the product saves electricity or not is one of the main considerations for consumers to choose different brand models of electric heaters. The misleading propaganda of merchants will not only make consumers make wrong purchase choices, but also consumers can not know the truth in practical use, unable to protect their legitimate rights and interests. The Shanghai Consumer Protection Commission has purchased electric heater products from relevant online stores and sent them to professional institutions for testing. Tests show that the actual electricity consumption of the products is more than 3 times that advertised by merchants, and some even reach 28 times. According to the statutory duties conferred by the regulations on the Protection of consumers' Rights and interests in Shanghai, the Shanghai Consumer Protection Commission will, with the support of the Shanghai Consumer Protection Foundation, launch a public interest lawsuit against a number of online stores of electric heaters that have prominent problems of misleading consumers and have large sales.

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