Shulou(Shulou.com)11/24 Report--

The original title: "Microsoft has killed madness!" A few lines of code to create a private customized ChatGPT,AI office software empire is coming. "

Microsoft has operated against the sky with ChatGPT again! Power Virtual Agents and AI Builder have introduced the next generation of AI capabilities supported by Azure OpenAI services. Low-code technology is completely changing the traditional development pattern.

Microsoft is really against the sky. It is about to use ChatGPT to build a world's strongest office software empire!

Out-of-the-box ChatGPT is coming, and Microsoft's newly deployed robot can answer users' questions according to the information on the website!

Instead of writing a single topic or spending extra development cycles, developers have more time to focus on building complex conversations and providing results that better meet the needs of users.

Microsoft's ambitions are too big. In January this year, a major leaked article, "ChatGPT may join Word, PPT and Excel," made Microsoft headlines.

Subsequently, Microsoft's ChatGPT combination was rolled out in an all-round way.

ChatGPT version of Bing Bing search, ChatGPT version of Azure cloud computing platform and so on have sprung up one after another.

On the other hand, Office 365, which workers are most concerned about, has also taken the lead in realizing integration on Teams: work mail and meeting minutes can all be handed over to ChatGPT.

Netizen: that is to say, when will the function of letting ChatGPT do PPT and write reports for us?!

90% of workers want AI to help with their work, according to the latest Microsoft survey, up to 89% of employees want AI to do repetitive tasks, while they can focus on more important tasks.

Since it is popular, Microsoft has also gone with the tide: on Monday, it officially announced that it would integrate ChatGPT technology into Power Platform development tools and Dynamics 365.

Now, AI giants all over the world are doing something like this: incorporate generation-time AI technology into their products. Such is the case with Microsoft and Google, and the domestic giants are also speeding up their pace.

Currently, Google's office software has a slightly higher market share than Microsoft's ChatGPT low-code application platform Power Platform, which accesses websites or databases, is a development tool that allows applications to be created with the least amount of code.

Power Platform is the general name of Microsoft's four products: Power BI, Power Apps, Power Automate and Power Virtual Agent.

These products make it easy for users to manipulate, display, automate and analyze data, and can be used with Office 365 and Dynamics 365.

The updated Power Virtual Agent allows companies to connect ChatGPT directly to the company's website or knowledge base, and then ask it questions, a process known as "Conversation Booster".

This Conversation Booster is still a preview, not suitable for commercial use, and some features are still limited. These features are combined with Azure OpenAI's latest artificial intelligence technology, including ChatGPT.

With one hand, you can make a private customized version of ChatGPT. This time, Microsoft has made a big upgrade to the application scenario of ChatGPT.

In the past, in the process of using ChatGPT, we often encountered that it could not answer the question. But Microsoft now uses Power Virtual Agents, which allows robots like ChatGPT to find sources from the outside.

In this way, developers can connect the robot to the latest and most useful data sources, such as internal and external websites, and the robot can immediately start using this data to build responses.

In the past, when the robot could not determine the user's intention, it would ask the user to restate their problem, and after two promotions, if the robot was still unable to determine the user's intention, it would be upgraded to an online agent.

After this integration, before upgrading to an online agent, the robot will first use natural language processing to parse user input, use Bing search to find, collate and parse relevant information from a specified URL (such as a specific company website), create a simple language response, and then pass it on to the user.

That is, users quickly deploy their own "privately customized" robot without having to create a theme manually first.

The workflow is as follows--

1. Create a robot and test it.

two。 After the test, the robot can be released to provide customers with answers, help and guidance immediately.

3. Creating separate topics for the most important and common questions raised by customers, which previously required time and expertise to develop, worked fine on the first day after Conversation Booster was enabled.

The theme of the development problem can be seen based on the analysis of previous robots or existing problems. On the Power Virtual Agents home page, you can choose to create a robot, or choose to create a new chat robot from the chat robot page.

Select the preview chat robot that has been added in Try the unified canvas (preview), name the robot, enter the website where you want the robot to generate the answer, click create, and a "private customized" version of the robot that meets our needs will be generated.

After the robot has been created, enter the robot interface, and you can confirm that Conversation Booster is enabled, change URL, or change the content audit level of the robot in settings.

1. Under Boost conversational coverage (preview), use the check box of Boost conversations to enable or disable the feature. two。 In the field below the check box, add or change URL. 3. Under Bot content moderation, select the bot level you want. A higher level of review means that the robot's answer will be more relevant. A lower level of review means that the robot will generate more answers, but the answers may be irrelevant or unpopular. As Microsoft said in its blog, low-code technology is revolutionizing the traditional development landscape.

With this Boost conversations function, you can "chat to experience real source data sources across multiple channels, and filter and audit robot responses to comply with Microsoft's responsible AI principles." "

Specifically, because the robot can quickly search, summarize and adjust answers, with only one URL, without additional development, developers can quickly create robots to help solve repeated queries against customers and internal functions (such as human resources, IT, operations).

For example, retail companies can use the recruitment process and corporate values to build a robot to answer questions about seasonal job postings.

In a few minutes, a customer-oriented robotics company can quickly connect robots to different products, support knowledge bases and FAQs, and support customers without writing any code.

A few seconds to build a departmental robot media company can build an employee robot to complete human resources queries for performance evaluations, bonuses and policies according to existing policies.

AI Builder a few days ago, OpenAI announced the opening of ChatGPT API, which blew up developers all over the world.

Microsoft's AI Builder now includes ChatGPT API-like features that allow developers to generate text using the GPT model. Write a report, be creative, send an email, and it can do it for you!

This feature is called the Azure OpenAI service and is currently a preview function.

Once AI Builder introduces Azure OpenAI services into a user-friendly interface, manufacturers can combine new low-code generation AI models and templates with Microsoft Power Automate and Microsoft Power Apps.

Four years ago, Microsoft announced that the first AI function in Microsoft Power Platform, AI Builder, could be found on the discovery page under the text model, the Azure OpenAI service model.

After opening a prompt project interface, there are sample tips on the interface, and you can try various instructions for this function. Developers can also create their own tips to guide the model.

With AI Builder, you can easily create text using the GPT model.

For example, researchers can use Power Automate to summarize texts from weekly reports and send them to their mailboxes to quickly provide information and identify current trends.

Marketing managers can create targeted ideas for generating content by entering specific keywords or topics and post the generated text on a variety of social media.

Customer service agents can build a process in Power Automate to summarize, classify, and route customer queries in order to respond quickly to complaints or feedback.

Dynamics 365. as for Microsoft Dynamics 365, it is a tool to provide services for sales, service, marketing, operations, supply chain and other businesses.

A preview of the new "Copilot" feature will be launched on March 6 at no extra cost.

For example, in Dynamics 365, Copilot can help write email responses to customers and create email summaries of team meetings in Outlook. And it can also provide customers with an "interactive chat experience" according to the knowledge base and historical cases.

These complement the new "Conversation Booster" feature in Microsoft's chat robot builder Power Virtual Agents, which allows companies to connect robots to resources such as websites or knowledge bases and use the data to respond to questions about robots that have not been trained.

In turn, the conversation facilitator complements a new "GPT" model in Microsoft's AI Builder tools, allowing enterprises to embed text generation capabilities in their Power Automate and Power Apps solutions.

However, it may take some time for users to verify the accuracy of the content at first. after all, people's trust in artificial intelligence is still a question mark.

Outside the sales area, Copilot in Microsoft's business management system Dynamics 365Business Central tries to simplify the process of creating e-commerce product lists.

It can generate product properties such as color, material, and size, customize the product description, adjust tone, format, length, and so on.

More ChatGPT versions of Office, already on the way? Although they are both migrant workers, many of us can't use them just now. What about Word,PPT and Excel?

Don't worry, it is said that it is already being tested!

Microsoft had planned to carefully study how to integrate OpenAI's technology and its own Prometheus model into productivity tools in the coming weeks, according to people familiar with the matter in February. And an announcement is expected in March.

And judging from the available evidence, this may not really be a "mouth gun"--

With the release of ChatGPT Bing, we can already experience it on the web version of Word with the help of the sidebar of Microsoft's Edge browser.

Currently, Bing can generate tables and charts for basic data.

The next problem Microsoft needs to solve is how to turn these into visual graphics that can be used on PowerPoint or even Excel.

In fact, from the recent launch of these "ChatGPT version" products, Microsoft has not been slow.

For example, in the just released Windows 11 update, the ChatGPT version of Bing has been put directly on the taskbar.

In addition, Microsoft CEO Satya Nadella said that the company will hold an event on March 16, in which the theme of the discussion is "reshaping productivity with artificial intelligence."

So will Microsoft be the last to laugh in this world war in which generative AI is incorporated into products?

Reference:

Https://blogs.microsoft.com/blog/2023/03/06/introducing-microsoft-dynamics-365-copilot/

Https://techcrunch.com/2023/03/06/microsoft-dynamics-copilot/

This article comes from the official account of Wechat: Xin Zhiyuan (ID:AI_era)

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