Shulou(Shulou.com)11/24 Report--

CTOnews.com, February 16 (Xinhua) according to the Fuzhou Consumer Rights Protection Commission, the Spring Festival festival is very popular and 3D films are popular with audiences. However, consumers complain that some cinemas in Fuzhou show 3D movies without providing consumers with free 3D glasses.

In order to protect the legitimate rights and interests of consumers and maintain a good economic order, on February 14, 2023, the Fuzhou Consumer Council, in accordance with the relevant provisions of the measures of the Consumer Association for organizing consumer rights interviews for operators (for trial implementation), together with members of Fuzhou legal adviser think tank and Lin Yanqiu of Fujian Mindao Law firm, collectively talked about Wanda Cinema, Jinyi Cinema, Geometry Cinema, Fuzhou SUNING Cinema and other units suspected of infringing upon the rights and interests of consumers.

During the interview of the ▲ 3D film "the Deep Sea", the person in charge of the Municipal Consumer Council publicized and explained the relevant provisions of laws and regulations such as the Law of the people's Republic of China on the Protection of Consumer Rights and interests and the measures for the implementation of the Law of the people's Republic of China on the Protection of Consumer Rights and interests in Fujian Province, and made it clear that 3D glasses are an indispensable basic condition for watching 3D films, and the provision of 3D glasses is an integral part of cinema viewing services. Cinemas do not provide 3D glasses for consumers watching 3D movies, which is suspected of infringing on consumers' right to fair trade The cinema unilaterally informed that it would not provide free 3D glasses, which is a typical "unequal format clause" and an invalid clause. Suspected of violating Article 26 of the Consumer Rights and interests Protection Law: "operators shall not use format terms, notices, statements, store notices, etc. Make provisions that are unfair and unreasonable to consumers, such as excluding or restricting consumers' rights, reducing or exempting business operators from responsibilities, and increasing consumers' responsibilities. "

Through the interview, the Municipal Consumer Council further made it clear that the operator is the first responsible person for safeguarding the legitimate rights and interests of consumers, informing the interviewed units of the acts that infringe upon the rights and interests of consumers, and guiding the relevant cinemas to standardize their business behavior. better protect the rights and interests of consumers, sincerely serve consumers, and optimize the consumption environment.

The responsible comrades of the relevant cinemas said that there were some restrictions on the provision of 3D glasses due to the prevention and control of the epidemic. With the adjustment of the epidemic policy, cinemas have been actively rectified to provide consumers with hygienic and free 3D glasses, as well as more personalized services and a better environment for consumers to watch movies.

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.