Shulou(Shulou.com)11/24 Report--

On February 14, Lenovo held the 40th smart media salon with the theme of "working beyond time and Space-changing the working Mode of the Future". At this salon, Lenovo and the world-renowned consulting firm IDC officially released the "beyond time and Space" Smart Office White Paper (hereinafter referred to as the "White Paper") to predict and interpret the future office trend.

(White Paper on "beyond time and Space" Smart Office)

The white paper points out that with the deepening of digitalization in enterprises, the centralized office mode centered on fixed stations during fixed working hours is changing, and enterprises have ushered in an era of "super-time office" with flexible time and scattered locations. It is predicted that by 2025, more than 40% of China's meetings will be moved online, more than 20% of enterprises will use applications such as robots, and global spending on corporate culture will increase in the future. The white paper proposes that enterprises will face the transformation of their work and business models with a time span of "ten years" as a statistical unit, and it is suggested that enterprises should take the initiative to make management plans to ensure their competitiveness in the new environment.

At the launch site, as the co-author and publisher of this white paper, Lenovo introduced its exploration and practice in the field of smart office. According to reports, Lenovo smart office solution has covered multi-industry, multi-scene, is focusing on customer-centered building hardware, software, service three core competencies, to provide customers with anytime, anywhere, efficient collaborative products and solutions.

The "super time and space" office era has come, and the future office will face changes in three major areas.

At present, with the continuous penetration of Internet and intelligent technology in the office field, the office mode is no longer limited by time and space. Teleconferencing, virtual teaching assistants, remote control operations and so on show that the enterprise office mode is moving towards a "super-space-time" intelligent office with flexible time and scattered locations.

The white paper focuses on the three major areas of space, enhancement (people and equipment) and culture, and analyzes and forecasts the "super-space-time" intelligent office market. At the space level, more than 40% of China's meetings are expected to be transferred online in 2025, and office space will be significantly reduced in the future; at the level of people and equipment collaboration, more than 20% of enterprises are expected to use robot applications in 2025; at the cultural level, talent management and assessment model will achieve digital innovation, adapted to the future mixed office.

The white paper points out that smart office solutions are effectively promoting the realization of "beyond time and space" smart office. Hardware provides a huge underlying support, in which business notebooks still play a core hub role; tablets have become an important extension of computers in contemporary office scenes; business meetings touch whiteboards, AR / VR devices and other wide applications, so that the boundaries and limitations of the traditional workspace are deconstructed, greatly expanding the space of the office scene. At the same time, software and services are also shaping the core of "super-time office", making the efficient coordination of different time and space possible.

The white paper predicts that China's commercial notebook market and tablet computer market will grow at a steady rate in the next few years, with a compound annual growth rate of more than 6%. The size of the commercial conference touch whiteboard market will grow to 1.196 million units by 2024. the annual compound growth rate is as high as 35.1%. AR / VR will have a new growth momentum after a round of low-end equipment phase-out by 2020, reaching a compound annual growth rate of 46.5 per cent by 2024.

The maturity of intelligent technologies such as AI and 3D will further enable "super-space-time office" to support more grand office tasks. For example, in teleconferencing, the difference between remote meeting and "face-to-face" experience is further reduced through 3D perception and interaction. The use of AI conversation, behavioral analysis and other scientific and technological means can also create a safe, efficient, pleasant and productive work experience for employees.

Wang Bo, China research manager at IDC, said: "Super-time work refers to a work mode with flexible time and distributed locations, and the relevant scenes include not only offices, but also 'big office scenes' such as factory workshops, hospital consultations and hotel receptions, involving the integration of the physical world and the virtual world. the purpose of this model is not only to improve employee productivity, but also to enable employees to focus on innovation from a higher dimension of thinking."

The smart office is in the ascendant, and the full-stack solution has gradually landed in all walks of life.

Since 2020, more and more enterprises have begun to consider mixed office mode. Statistics show that more than 90% of business decision makers make enterprise digital transformation and cloud managed services a priority, and 40% of the companies surveyed said they would allow most employees to mix permanently. Smart office is getting more and more attention.

In addition to the prediction of the future office trend, how the enterprise can play a role in helping the intelligent office to land in Qianhang Baiye is also the key interpretation and discussion of the participants in this white paper release. The White Paper also reveals Lenovo's practical experience in the field of smart office.

"at present, offices in various industries are actively breaking through the limitations of time and space in order to achieve real-time communication and seamless cooperation." Sui Zhenyong, senior manager of intelligent office integrated marketing for Lenovo's major customer business group in China, said, "such as prepared lessons for teachers, remote operation and maintenance of medical equipment, financial exhibition, manufacturing product design and research and development, all need to meet the needs of digital office."

(Sui Zhenyong, Senior Manager of Intelligent Office Integrated Marketing, Lenovo China key customer Business Group)

As a technology company serving more than 100000 customers in the three major industries of deep farming, education and enterprises, Lenovo, starting with the application of digital scenes, has launched Lenovo smart office solutions that integrate hardware, software and services. Sui Zhenyong said that Lenovo has the most comprehensive portfolio of smart terminals in the industry, such as laptops, tablets and conference screens, as well as software embedded in AI technology to create differentiated smart office solutions. At the same time, Lenovo also has a full-cycle service capability, and continues to provide more secure, convenient and efficient services for commercial customers.

"We focus not only on the improvement of personal productivity, but also on the collaborative experience of people." Sui Zhenyong said, for example, in terms of audio, the intelligent shielding conference system can shield keyboard sound, air conditioning and other background noise during the meeting, bringing an immersive meeting experience for participants; in terms of video images, in addition to high-definition wide-angle basic functions, it also supports automatic scaling, speaker tracking, personnel counting, whiteboard recognition, picture-in-picture and other AI functions, truly realizing intelligent meetings.

At present, Lenovo Smart Office has enabled education, manufacturing, health care, finance and other industries, and has taken the lead in promoting the landing of 3D technology, AR / VR, AI digital human, etc., in teleconferencing, remote operation and maintenance, remote teaching assistants, front desk guidance, and other scenes. In this regard, Sui Zhenyong also shared the successful practice of Lenovo Smart Office in a number of industry scenarios.

For example, in the aspect of education, teaching and research, Lenovo applied the new generation of hybrid enhanced learning space to the Urban College of Zhejiang University, breaking the boundary between physics teaching environment and digital teaching content. In terms of hotel management, Lenovo introduced digital virtual human into a large hotel chain and used digital human as receptionist to create a more unified and standardized guest check-in experience.

"AR is widely used in the manufacturing industry." He said, "We and Hainan Airlines have introduced the AR remote operation and maintenance expert program into aircraft maintenance work. Remote technical experts can see, hear, or even 'touch' the real scene at the first time from the first perspective, so that remote 'consultation' is like being on the spot." According to reports, in this scheme, remote technical experts can realize remote maintenance guidance by synchronously transmitting auxiliary information such as text, pictures, voice and marks by combining AR technologies such as object recognition and spatial positioning.

Scene-driven innovation, intelligent technology continues to empower "beyond time and space" office

The realization of "super space-time" intelligent office mode is closely related to the continuous development of intelligent technology. Lenovo is using continuous iterative intelligent technology to provide low-level support for "super-space-time" smart office landing in a variety of industries.

At the salon, Wu Yaqiang, senior director and chief researcher of Lenovo Research Institute, introduced the related technologies and applications of smart office being developed by Lenovo Research Institute, including virtual and real integration hardware exploration, perceptual interaction technology exploration and so on. Such as the application of "digital virtual human" in the training scene, the application of multimodal natural interaction in the conference scene and so on.

In the conference scene, Lenovo launched the Zhihui solution "in accordance with local conditions" last year, realizing the automatic connection of the hardware equipment at the meeting site, omni-directional sound pickup of more than 360 degrees and 10 meters, and so on. " We are combining 3D sensing, acquisition, display and interaction technologies into the teleconference scene to create a more immersive surreal 3D virtual conference scene, bringing face-to-face, zero-distance communication experience to participants in different regions. "

(Wu Yaqiang, Senior Director and Chief researcher of Lenovo Research Institute)

"borderless communication, collaboration, creation and service, super-time office will reshape the new future of smart office." Wu Yaqiang said that the future work will no longer be limited to the scope of physical space, but will evolve into a world of blending of reality and reality. Spanning time and space, hyperreality, and super intelligence have become the three major trends of office work in the future. Eventually, the three elements of man-machine will be deeply integrated, seamlessly connecting virtual and reality, bringing subversive office and work experience.

According to reports, in recent years, Lenovo has continued to increase the research and development of core technologies in virtual-real mapping, virtual-real superposition, virtual-real linkage and other aspects, constantly expanding the field of intelligent office applications, and providing new momentum and engines for the intelligent transformation of the industry. At last year's Lenovo Innovation and Technology Conference, Lenovo also tried to build a virtual and real office space by exploring three intelligent office solutions: the magic world of "space fusion", the magic puppet of "space transformation" and the visual solution of "space crossing". Break the pain points brought about by the office "space separation", such as poor use of tools, low coordination efficiency, and less emotional communication.

The white paper released on the same day pointed out that "beyond time and space" smart office has become the trend of future development, and enterprises will face the transformation of work and business models with a time span of "ten years" as a statistical unit. Sui Zhenyong said that Lenovo will continue to cultivate the field of intelligent office, help "beyond time and space office" to land a thousand lines of work, so as to create new economic and social value.

It is understood that Lenovo China is vigorously promoting customer-centric transformation and 3s (SD smart devices, SI intelligent infrastructure, SS solution services) transformation, has been transformed from a hardware company into 3s full-stack full-cycle service provider. On the same day, the new Lenovo advertisement with the theme of "Lenovo solution Service, accompanying every step of Intelligent Transformation" landed at many airports across the country, marking the completion of the layout and rapid start of Lenovo's 3s transformation in China. Ushered in the moment to accelerate into the enterprise service market.

Smart office, as a key area, will also be fully realized. According to the data, Lenovo's commercial Android tablet has achieved the first market share for six consecutive quarters, education large screen shipments have been firmly in the top three in the market for two consecutive quarters, and Lenovo Cloud Desktop won the first place in the local computing cloud terminal market in the first half of 2022. In addition, Lenovo ranked top two in China's computing equipment and services market (including services, servers, storage and PC for major customers, commercial tablets and education screens) published by IDC in the first half of 2022.

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