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CTOnews.com February 9, 2022 Microsoft admitted that Windows 10/ Win11 devices after installing the November 2022 Patch Tuesday cumulative update caused DirectX or Direct3D applications to not function properly on Intel devices, resulting in an apphelp DLL file error.

CTOnews.com translates Microsoft official support documentation as follows:

Win11 devices After installing the KB5019980 update, you may experience an appelp.dll error on Windows devices using Intel graphics drivers versions 26.20.100.7463 to 30.0.101.1190.

This issue may occur intermittently and affect DirectX or Direct3D applications, causing some or all content to not display properly.

Solution:

To mitigate this issue, you can install Intel graphics drivers with versions higher than 30.0.101.1190. It is recommended that you check that your Windows device manufacturer supports the latest version of Intel graphics drivers for your device.

If they don't offer drivers after 30.0.101.1190, you can check the Intel Graphics Driver List for information on how to download and install the latest Intel Graphics drivers directly from Intel.

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