Shulou(Shulou.com)11/24 Report--

Thanks to millions of CTOnews.com netizens and Yushi for their clue delivery! CTOnews.com, February 7, Microsoft today confirmed that it has been removed from Apple Watch after updating its Microsoft Authenticator application on App Store.

"this Microsoft Authenticator update removes support for Apple Watch," Microsoft wrote in its update log. Microsoft points out that in Apple Watch's notification settings, you can still choose to mirror iPhone alerts from the application to your Apple Watch.

IOS version of Microsoft Authenticator is mainly used to enable two-factor authentication for Microsoft accounts during the login process. Microsoft added support for Apple Watch in 2018. Microsoft has previously announced that support for Apple Watch applications will be discontinued in early 2023.

CTOnews.com is accompanied by Microsoft's official instructions:

Apple Watch support

Q: does Authenticator on iOS support Apple Watch?

A: in the upcoming version of Authenticator for iOS to be released in January 2023, there is no supporting application for watchOS due to the incompatibility between watchOS and Authenticator security features. This means that you cannot install or use Authenticator on Apple Watch. Therefore, it is recommended that you remove Authenticator from Apple Watch. This change only affects Apple Watch, so you can still use Authenticator on other devices.

Apple Watch does not display accounts

Q: when I open Authenticator in Apple Watch, why won't all my accounts be displayed?

A: Authenticator only supports the use of push notifications for Microsoft personal accounts or work or school accounts on the Apple Watch partner app. For other accounts (such as Google or Facebook), you must open the Authenticator app on your phone to view the CAPTCHA.

Apple Watch Notification

Q: why can't I approve or reject notification on Apple Watch?

A: first, make sure that Authenticator has been upgraded to version 6.0.0 or later on iPhone. After that, open the Authenticator app on Apple Watch and find any account with the "Settings" button below it. The notification of these accounts can be approved only after completing the setup process.

Q: why did I fail to approve or deny login sessions on my Apple watch?

A: sometimes, approving or denying a conversation on watchOS will fail with the error message "unable to communicate with your phone. Make sure that the Watch screen remains awake during future requests. For more information, see FAQ." In these cases, watchOS cannot establish a connection with the phone, and Apple is aware of the problem. At the same time, any notification that requires an Authenticator watchOS app should be approved on your phone instead.

Q: what notifications are not supported by Apple watch?

Answer: some validator notifications are not supported by Apple Watch. These notifications include number matching, password-less login for corporate accounts, and location-based access notifications for corporate accounts. For these unsupported notifications, the message displayed reads "request type is not supported on monitoring. Turn on the phone for approval." .

Apple Watch communication error

Q: I received a communication error between Apple Watch and my mobile phone. What can I do to troubleshoot?

A: this error occurs when the Watch screen goes to sleep before finishing communicating with the phone. If an error occurs during installation, try running setup again to ensure that monitoring remains awake until the process is complete. At the same time, open the app on your phone and respond to any prompts. If the phone still cannot communicate with Watch, you can try the following:

Forcibly exit the Authenticator mobile app, and then open it again on iPhone.

Forcibly opt out of the partner app on Apple Watch.

Open the Authenticator supporting application on Watch.

Press and hold the side button until the shutdown screen appears.

Release the side button and press and hold Digital Crown to force exit from the active application.

Turn off Bluetooth and Wi-Fi on your phone and Watch, and then turn it back on.

Restart iPhone and Watch.

If an error occurs while trying to approve the notification, keep the wake-up state on the Apple Watch screen until the request is complete and hear a sound indicating that it was successful.

Apple Watch partner app is not synchronized

Q: why is Apple Watch's Authenticator app not synchronized or displayed on my watch?

A: if the application does not appear on Watch, try the following:

Ensure that Watch is running watchOS version 4.0 or later.

Synchronize Watch again.

Apple Watch companion application failure

Q: my Apple Watch partner app is malfunctioning. Can I send you a crash log for investigation?

A: first of all, be sure to choose to share the analysis data with us. If you are a TestFlight user, you have already signed up. Otherwise, you can go to Settings > Privacy > Analysis and select the share iPhone & Monitor Analysis and share with Application developers options.

After registration, you can try to recreate the crash so that the crash log is automatically sent to a Microsoft service expert for investigation. However, if the crash cannot be reproduced, you can manually copy the log file and send it to us.

Open the Monitoring application on your phone, go to Settings > General, and then click copy Monitoring Analysis.

Find the corresponding crash under Settings > Privacy > analyze data, and then copy its text content.

Open Authenticator on your phone and paste the text copied in step 2 into the send feedback page, "is there a problem?" In the "describe the problem you have encountered" box under.

Related readings:

Microsoft verifier Authenticator will stop supporting Apple Apple Watch in January next year

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