Shulou(Shulou.com)11/24 Report--

CTOnews.com January 31 news, according to the Beijing News Shell Finance, for 1 yuan member refund renewal scandal, Youku responded: "1 yuan member" refers to Youku VIP monthly provincial activities, this is Youku launched member discount products, the relevant pages have been clearly informed of the rules of the activity: 1 yuan in the first month, 12 yuan / month in the last 11 months, if you withdraw in advance, you need to refund the discount according to the membership fee of 25 yuan / month.

Prior to this, Youku video "1 yuan member" due to refund renewal caused a lot of controversy. A number of users reported that after the completion of the payment, the pop-up on Alipay's corresponding page is actually the "Youku monthly province" activity interface, which defaults to sign a contract for one year after paying 1 yuan, and will automatically deduct 12 yuan a month except the first month. Due to the lack of long-term member demand, many users chose to stop participating in the activity in advance, but immediately received a prompt to deduct the fee of 24 yuan.

CTOnews.com learned that there are not a small number of users who believe that Youku has false propaganda and induced consumption on the black cat complaint platform, with nearly 400 complaints against Youku's "1 yuan member" in December, according to the platform.

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