Shulou(Shulou.com)11/24 Report--

According to a message released by Weibo on Huawei's terminal on January 13, CTOnews.com, tens of thousands of Huawei retail stores and nearly 1,000 Huawei service stores will remain open during the Spring Festival (from New Year's Eve to the sixth day of the first lunar month), accompanied by 24 hours of official customer service.

During the Spring Festival, the National Huawei authorized Service Center will continue to operate and help users solve any problems with Huawei equipment at any time. At the same time, customer service personnel from channels such as the telephone hotline, Huawei Service website, Huawei Mall, Huawei Service App and e-commerce platform will also remain online, marking the fourth consecutive year that Huawei has maintained the "Spring Festival Open" service since it first launched the service in 2019.

In addition, if the mobile phone breaks down during the Spring Festival, Huawei stores can also solve the problem, and if the equipment maintenance cannot be completed on that day, Huawei stores can also provide spare phones to avoid the embarrassment of poor communication caused by mobile phone maintenance during the Spring Festival.

CTOnews.com learned that Huawei's Thanksgiving season is also under way. From December 12, 2022 to February 28, 2023, Huawei brought warm service feedback to consumers with the theme of "you every year, every year". During the "Spring Festival does not close" activity in Huawei stores, users can also go to the store to enjoy the seven major service rights and interests of the Thanksgiving feedback season. that is, mobile phone memory upgrade from 389 yuan, a mouthful price for battery from 99 yuan, Kunlun glass upgrade from 589 yuan, broken screen service treasure two years gift extension service package for one year, guaranteed maintenance spare parts price 8.8% discount and other official service concessions, as well as free disinfection, personalized film preferential warm service.

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