Shulou(Shulou.com)11/24 Report--

Thanks to CTOnews.com netizens for the witty BLACK clue delivery! According to the news of December 28, CTOnews.com, Baiya recently announced that Baiya Greater China has completed a new business layout, reorganized and integrated its product line, refined the agent's product line and its jurisdiction, and set up a new after-sales service hotline. Now, Baiya has updated the after-sales warranty of the product.

Officials say the original beyerdynamic products have a 12-or 24-month limited warranty, which applies only to products that are currently part of the beyerdynamic sales plan. For the warranty period, please refer to the regulations pasted on the warranty card of the product package.

The warranty period starts from the date of purchase, the product must be brand new and not used before purchase, this warranty service is only applicable to first-hand buyers. The user needs to keep the sales invoice, warranty certificate and serial number on the product package as proof of purchase, and the sales invoice needs to indicate the date of purchase and the product name.

During the warranty period, if the product is tested by beyerdynamic or authorized service center to determine that the product complies with the terms of this warranty, beyerdynamic or authorized service center will repair or replace the product or defective parts for the user free of charge, without charging the user any maintenance or parts fees.

CTOnews.com has been informed that beyerdynamic or authorized service centers may replace defective products or components with new or refurbished products or components. All products or parts to be replaced will belong to beyerdynamic.

The warranty service does not cover the following areas:

Failure of non-product quality or performance

Any accessories that come with the product

Rechargeable batteries or disposable batteries (the service life of these products depends on how frequently users use them)

Failure to use the product correctly in accordance with the instructions (for example, misoperation, mechanical damage, or use at incorrect voltage)

Failure caused by aging wear and tear

The product has been modified by the user or a third party without the prior written consent of beyerdynamic

Failure based on force majeure

Faults that users are aware of at the time of purchase

If the product is altered by an unauthorized person or repairman, all warranties will be null and void. In addition, this warranty is invalid if the identification label, serial number, or safety label on the product or its parts is removed or altered. Unless the legal rights of a country conflict with the warranty terms of our company, this warranty service can be performed in any country. Except for the above terms, any other warranty or rights beyond the terms of this clause will not be accepted.

Note: these terms of service do not apply to beyerdynamic products purchased in non-Greater China.

Fee standard and replacement service

1. If there are no anti-counterfeit stickers and product serial number labels, no valid purchase vouchers, over-insurance, man-made damage, etc., the repair products will be treated outside the warranty period and the service fee will be charged as follows:

The suggested retail price (MSRP) ranges from 0 to 499 yuan and the service charge is 50 yuan.

The suggested retail price (MSRP) is 500-999 yuan and the service charge is 100 yuan.

The suggested retail price (MSRP) is between 1000 and 1499 yuan, and the service charge is 150 yuan.

The suggested retail price (MSRP) ranges from 1500 to 2999 yuan, and the service charge is 200 yuan.

The suggested retail price (MSRP) is over 3000 yuan (including 3000 yuan). The service charge is 300 yuan.

If the user confirms the maintenance after the test, the service fee can be deducted against the maintenance fee; if the user refuses to repair after the test, the service fee will not be refunded.

two。 If the user chooses the replacement service, it can be depreciated at a 70% discount of the actual purchase price, and pay the price difference to replace the new product of the same model (or other model), and the price of the new model product shall not be lower than the beyerdynamic suggested retail price (MSRP price) of the original product. If you choose to replace the service, the service fee can be deducted.

For example, if you depreciate a product with a previously purchased value of 1000 yuan, the depreciation deduction amount is 1000 yuan × 30% 300 yuan, which can be deducted against the service fee of 150 yuan (extra insurance treatment). Users need to pay an additional amount of RMB 850 (or more) to replace a new product, or an additional payment of RMB 700 (or more, in-insurance treatment). The new headphones after replacement will be guaranteed for 12 or 24 months according to the latest payment time (subject to the warranty card on the product package).

Note: the fee standard will be updated from time to time, please refer to the final quotation of Baiya service personnel.

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