Shulou(Shulou.com)11/24 Report--

Thanks to CTOnews.com netizen Wu Fei brother's left hand clue delivery! At a recent all-staff meeting, Google executives warned that the company's reputation could be damaged if it moves too fast on artificial intelligence (AI) chat technology.

Google employees saw all the buzz surrounding ChatGPT, an AI chatbot that was released to the public at the end of November and quickly became a hit on Twitter. Some employees wondered where Google stood in the race to create sophisticated chatbots that could answer users 'questions. After all, Google's primary business is web search, and the company has long seen itself as a pioneer in AI.

At a recent town hall meeting, employees expressed concern about the competition Google faces in AI, as ChatGPT suddenly becomes popular. Among the top questions employees wanted to ask at the conference were: "considering how long we've been buying Lamda, is google missing out on AI chat? "

In response to this question, Google and its parent company Alphabet CEO Sundar Pichai and Jeff Dean, the longtime head of Google's AI division, said the company also has similar capabilities to ChatGPT, but the price will be higher if problems arise because people trust the answers they get from Google more.

Billions of people around the world use Google's search engine, and ChatGPT's users just topped 1 million in early December. "It does meet people's needs, but it's important to realize there are some problems with these models," Dean said. "

Morgan Stanley, the US investment bank, recently published a report on the topic, examining whether ChatGPT poses a threat to Google. Brian Nowak, chief analyst at Alphabet, wrote that the bearish argument for Google is that language models could take more market share and "undermine Google's position as a portal for Internet users."

However, Novak also said Morgan Stanley remains confident in Google's strengths as the company continues to improve search. In addition, Google is "building similar natural language models such as Lamda," he wrote, and "they are looking for more products over time."

Pichai said at the meeting that Google has a lot of plans in this area in 2023."This is an area where we need to act boldly and responsibly, so we have to measure it carefully."

In a tweet over the weekend, OpenAI CEO Sam Altman acknowledged that ChatGPT has limitations and that users should carefully discern the answers they get. He wrote: "Now, it is wrong to rely on ChatGPT for anything important. This is just a preview of the technological advances, and we still have a lot of work to do in terms of robustness and authenticity. "

Dean told Google employees that so far the company's technology has mostly been used internally. He stressed that the company faces more "reputational risk" and is "more conservative than small startups." "We definitely want to put these technologies into real products and translate them into something that's more prominent in language models, rather than hiding behind them, which is where we've been using them up to now," Dean said. But it's very important that we do this right. "

He continued: "As you can imagine, authenticity issues are very important for applications like search, and bias, misinformation, and security issues are very important for other applications. Dean said the technology doesn't need to be widely rolled out yet, and there are problems with the models currently available publicly, such as AI making things up. "If they're not sure about something, they'll just tell you the wrong answer," he laughs. "

Pichai believes that 2023 will mark a "turning point" in the way AI is used in conversation and search. "We can dramatically develop and use new things," he said. "

Employees have other concerns about google search. The company is coming out of its slowest growth period since 2013, with search-related revenue growing just 4 percent from the previous year, slower than the company's overall advertising business.

Pichai addressed the issue at the conference: "Headlines like 'Google search is dying' aren't what they used to be, Sundar, how much do you care about that? How should we look at the commonality behind these concerns? What can we do? He replied: "I think it's a good question. We've made a lot of progress, but people take everything we do for granted and we always have to look forward. "

"There is no denying that we have to step up and answer these questions and model them," Prabakar Raghavan, senior vice president of Google's knowledge and information organization, told employees at the meeting. Users 'expectations are constantly changing and they are asking us for new things. We should step up our efforts to meet these needs. "

Industry estimates still suggest Google has at least 90 percent of the search market, and the company remains under scrutiny from regulators. Lately, industry executives have been more willing to talk openly about how Google competes in a market it is accused of monopolizing.

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