Shulou(Shulou.com)11/24 Report--

CTOnews.com, December 10, in order to maintain the order of online trading of epidemic prevention supplies and daily necessities, help optimize the implementation of COVID-19 epidemic prevention and control measures, and prevent and stop improper online trading, the General Administration of Market Supervision issued a work tip today (10th) on standardizing the network trading order of epidemic-related materials, requiring Internet platform enterprises to strictly implement the "eight responsibilities" in strict accordance with the requirements of market supervision and management laws and regulations. Ensure that the operation is in accordance with the law.

It is mentioned that the responsibility for price stability of epidemic-related materials should be strictly implemented. It is necessary to follow the pricing principles of fairness, legality, and good faith, provide consumers with goods and services at reasonable prices, and clearly mark prices in strict accordance with the regulations, and accurately and clearly mark the names, quantities, prices, and pricing units of commodities; it is strictly forbidden to bid up prices, hoarding, fabricating and spreading price increase information, resulting in excessive and rapid rise in the prices of goods and services. Take the initiative to control abnormal pricing behavior and ensure stable prices of epidemic prevention supplies and basic daily necessities.

The General Administration of Market Supervision requires Internet platform enterprises to strictly comply with the requirements of laws and regulations on market supervision and management, and requires merchants to conscientiously perform their obligations to examine and verify the qualifications, commodities and service information of operators on the platform, strengthen the examination and monitoring of operators and their business activities on the platform, optimize the system and rules in a timely manner, and appropriately increase the proportion of spot checks on operators selling epidemic prevention supplies and basic daily necessities. Ensure that the relevant information is true and effective Strengthen compliance management, strictly prevent operators on the platform from carrying out false propaganda and fraud, resolutely put an end to the occurrence of "epidemic wealth" made by operators on the platform, and take necessary measures against operators on the platform who violate laws and regulations in a timely manner.

It is reported that the General Administration of Market Supervision has stepped up supervision and inspection in view of the price fluctuations of epidemic-related materials such as Lianhua clear plague drugs and nucleic acid antigen testing reagents, touching and checking relevant clues. Wuhan market regulatory departments have put on file to investigate and deal with 9 cases of inflating prices, and the next step will pay close attention to the price trend of epidemic-related materials such as Lianhua clear plague, antigen detection kit and so on. We will severely crack down on price violations such as hoarding, driving up prices, and colluding to raise prices, and earnestly maintain the price order and stability of the epidemic-related materials market.

In addition, the website of the National Health Commission shows that the Comprehensive team of the Joint Prevention and Control Mechanism of the State Council held a national teleconference on COVID-19 epidemic prevention and control.

The meeting stressed that it is necessary to fully implement the optimized prevention and control measures, make good preparations for medical treatment resources, upgrade and transform sub-designated hospitals as soon as possible, fill up critical beds, fever clinics, equipment and facilities in medical institutions, and open fever clinics as much as possible. we should give full play to the role of the three-level medical and health service network in urban and rural areas, enhance the ability of rural treatment, and build COVID-19 's graded diagnosis and treatment system. It is necessary to speed up the vaccination of key groups such as the elderly, do a good job in the evacuation of control personnel and adjust the distribution of prevention and control resources, ensure that drugs and testing reagents are available and fairly available in urban and rural areas, and ensure that the masses can buy and use them; it is necessary to strengthen care and care for medical personnel, actively expand the number of medical personnel, increase encouragement, incentives, and incentives for medical personnel, and maintain the stability and combat effectiveness of the medical team.

CTOnews.com reminds you that the following are the details of the "eight responsibilities":

First, it is necessary to strictly implement the management responsibilities of operators in the platform. It is necessary to conscientiously implement the obligation to examine and verify the release of operators' qualifications, commodities and services in the platform, strengthen the examination and monitoring of operators and their business activities on the platform, and optimize the system and rules in a timely manner. appropriately increase the proportion of spot checks on operators selling epidemic prevention supplies and basic daily necessities to ensure that the relevant information is true and effective. Strengthen compliance management, strictly prevent operators on the platform from carrying out false propaganda and fraud, resolutely put an end to the occurrence of "epidemic wealth" made by operators on the platform, and take necessary measures against operators on the platform who violate laws and regulations in a timely manner.

Second, it is necessary to strictly implement the responsibility for ensuring the supply of epidemic-related materials. It is necessary to actively respond to changes in online retail demand, make good plans and pre-plans, step up monitoring of the daily procurement and supply of epidemic-related materials, appropriately increase inventory reserves, and strengthen stock replenishment, warehousing scheduling, logistics and distribution, to ensure the supply of epidemic prevention supplies and basic daily necessities, and to ensure that the supply is not chaotic. It is not allowed to cancel orders or change goods at will, ensure that distribution is not slow, and promote the stability and smooth flow of the industrial chain supply chain.

Third, it is necessary to strictly implement the responsibility for stabilizing the prices of epidemic-related materials. It is necessary to follow the pricing principles of fairness, legality, and good faith, provide consumers with goods and services at reasonable prices, clearly mark the prices in strict accordance with the regulations, and accurately and clearly mark the name, quantity, price, and pricing units of the goods. It is strictly forbidden to bid up prices, hoarding, fabricating and spreading price increase information, resulting in excessively high prices of goods and services. Take the initiative to control abnormal pricing behavior and ensure stable prices of epidemic prevention supplies and basic daily necessities.

Fourth, we should strictly implement the responsibility for food safety and product quality. It is necessary to strictly control the quality of epidemic prevention supplies and basic materials for daily life, and must not sell commodities that endanger the safety of people and property, or sell fake and shoddy commodities and infringing commodities. Eliminate virus, test, store and transport the goods sold in strict accordance with the relevant requirements, and take measures to ensure the safety and quality of commodities, especially fresh food, during logistics and transportation.

Fifth, it is necessary to strictly implement the responsibility to protect consumers' rights and interests. It is necessary to disclose commodity information in a comprehensive, true, accurate and timely manner, protect consumers' right to know and choose, and shall not conduct false or misleading commercial publicity on the source, function, quality and sales status of commodities, and shall not publish false advertisements. If it is true that delivery cannot be made in accordance with the agreement due to temporary shortage or difficulties in logistics and distribution, consumers shall be informed in time, and options such as refund, exchange of goods and compensation for price difference shall be provided to effectively protect the rights and interests of consumers.

Sixth, it is necessary to strictly implement the responsibility of resolving online consumption disputes. It is necessary to improve and improve efficient and convenient mechanisms for accepting, handling, and feedback complaints, smooth channels for consumer complaints and reports, promptly accept and efficiently handle complaints and reports, properly handle consumer disputes, and actively assist consumers in safeguarding their legitimate rights and interests. Urge the operators in the platform to abide by the regulations such as the unjustified return of online shopping for seven days and the "three guarantees" of online shopping to ensure that consumers eat at ease, buy at ease, and use comfortably.

Seventh, it is necessary to strictly implement the management and security responsibilities of distribution riders. Strengthen the management, training and guidance of riders in the platform, improve the rules of the platform, and standardize takeout distribution services. Strengthen the management and safety of riders' travel, timely adjust in accordance with the specific measures taken by various localities to further optimize and implement the prevention and control of COVID-19 's epidemic situation, and provide necessary epidemic prevention materials such as masks and disinfectant water, and provide necessary support for basic needs such as nucleic acid or antigen testing and medical treatment.

Eighth, it is necessary to strictly implement the responsibility of co-governance between government and enterprises. It is necessary to actively cooperate with regulatory departments to investigate and deal with relevant violations in accordance with the law, so as to form a positive interaction between platform autonomy and government supervision. Any illegal and illegal problems found shall be promptly reported to the local market supervision department at or above the county level.

The market supervision department will find illegal clues in time through complaint reporting, network monitoring, public opinion reflection, etc. Comprehensive use of policy guidance, reminders and warnings, administrative penalties and other means to prevent and stop illegal acts of online transactions, and effectively maintain the order of online transactions.

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