Shulou(Shulou.com)11/24 Report--

Thanks CTOnews.com netizen elder brother don't bully my clue delivery! CTOnews.com news on December 4, recently, Volkswagen ID. The large black screen of the family's series of products was exposed, causing a large number of complaints from car owners, including SAIC Volkswagen ID.3, SAIC Volkswagen ID.4 X, SAIC Volkswagen ID.6 X, FAW-Volkswagen ID.4 CROZZ and FAW-Volkswagen ID.6 CROZZ models.

The feedback from the car owners, mainly focused on "car machine and instrument black screen requirements to solve", "car machine frequent disconnection maintenance unsolved", "car machine and dashboard black screen chassis abnormal noise, unable to start, unable to display information", "car machine can not be connected to the Internet has been unable to solve" and so on. At the same time, according to the posting of car owners exposed online, the sudden drop in temperature is very easy to appear in the middle control black screen.

On December 1, rights owners released a letter to SAIC Volkswagen, which showed that SAIC Volkswagen ID. A large area of car machine failure broke out in the whole system, and the large and small screens were black. The specific problems included: 1. The car machine was frequently disconnected from the network, all kinds of fault codes appeared randomly, the navigation CarPlay function could not be used, the entertainment system could not be used, and the car machine was restarted frequently. 2. The size screen is double black, and all driving information disappears (including speed, electricity, kinetic energy recovery, automatic parking, air conditioning, driving assistance, fault reminder, navigation and entertainment system, etc.). The reversing image disappears, the intelligent driving assistance function fails, the seat belt tone disappears, and all kinds of sound prompts of the whole vehicle disappear; 3. After some vehicles are energized, the whole vehicle fault code is exposed, and the vehicle cannot start or drive.

In the letter, the owner demanded that the sale of the problematic vehicle be stopped immediately, repair the sold vehicle, compensate the owner and make a public apology. At the same time, some car owners complained on social networking platforms and major complaint platforms.

At present, SAIC-Volkswagen officials have not given a clear solution, but have given a temporary solution. Specifically: if there is a problem of central control black screen, 1, double-click the max button in the light control panel on the left side of the steering wheel to turn on the air conditioner, wait for the temperature in the car to rise, press the power button in the lower left corner of the display screen to light up; 2, after locking the car, wait for the vehicle to hibernate until the SOS light is off, restart the vehicle. However, the solution is also considered to be "temporary rather than permanent".

CTOnews.com learned that Thomas Schaefer, the new CEO of Volkswagen Group, said in an interview a few days ago that the MIB3 infotainment system used in Volkswagen Golf, Skoda and other brands is not ideal and will continue to be updated in the next two years.

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.