Shulou(Shulou.com)11/24 Report--

CTOnews.com December 1 news, Netease and Blizzard both announced that they will end the cooperation, its games will terminate the service on January 24 next year, including "World of Warcraft,""Hearthstone Legend,""Watch Pioneer,""StarCraft,""Warcraft III: Reset Edition,""Diablo III" and "Storm Hero."

Recently, some players in Netease Blizzard game customer service team official micro bo comment area said, they still have a lot of game point card has not been used, how should refund it?

Player: Hello, I still have a lot of points to return…

Netease Blizzard Game Customer Service Team: From 0:00 on January 24,2023, we will arrange refunds after Blizzard game products stop operating for online game virtual currency that has been recharged but not consumed by players in the game and game time (if any) that has not expired. For details, please pay attention to and bind the public account of "Blizzard Game Service Center."

Player: A physical card is fine. Mine is a physical card. It hasn't been charged yet. It has a card number and password.

Netease Blizzard game customer service team: physical point card suggestion you can contact the dealer who purchased, we have reached an agreement with the dealer, will be unified refund to the dealer, by the dealer for subsequent refund processing.

CTOnews.com has learned that Netease has previously offered refund requests for players who pre-ordered upcoming new extensions "The Lich King's March" and "Arthas Menethil Collection" in the game Hearthstone.

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