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2025-01-22 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > IT Information >
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Shulou(Shulou.com)11/24 Report--
CTOnews.com, Nov. 30 (Xinhua) Microsoft's 2022 hackathon recently ended with the victory of a team of developers and engineers whose project is to improve technical support among family members and provide safe and simple remote assistance to families.
When many people encounter problems, they usually contact friends and family who are good at this area. Just because of other factors such as distance, the help from friends and family may not be reflected.
CTOnews.com learned that, with this in mind, the winning team wanted to overcome some of the obstacles that affected family technical support. "there are always people who need help," said Gracey Wilson, head of the team. "my family always calls me and my sister 'technical support' and they call me 'Hey, I need technical support' when they have a problem."
The team led by Wilson has developed a home technical support app that can safely and easily solve problems encountered by friends or family members. For example, the desktop shortcut app of an app is missing, and the sound cannot be heard after the phone is muted. The next step is to make the concept of home technical support more widely reviewed within Microsoft. The team behind the idea will submit it to Satya Nadella, chairman and CEO of Microsoft.
CTOnews.com learned that hackathons are an interesting way to bring together people in your organization who are interested in the changing digital culture. The key goal is to develop sample applications and foster creativity to facilitate the digital transformation. Teams of lines of business or different roles and departments around the world come together to compete with each other to create applications to meet the needs of the organization.
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