Shulou(Shulou.com)11/24 Report--

Thanks to CTOnews.com netizen xiaocluoyuzi for the clue delivery! CTOnews.com, November 28, according to CCTV News, Xinhua News Agency and other reports, the Ministry of Transport issued a new version of the "measures for the Administration of Railway passenger ticket Real-name system", further clarifying the implementation of real-name ticket management on all railway passenger trains and stations. The new version of the measures will be implemented on January 1, 2023.

In recent years, with the rapid development of the railway, electronic tickets have been fully covered, and the management of the real name system of railway passenger tickets has long gone beyond the scope of the original measures. The revised new version of the method is to further clarify the implementation of real-name ticket management for all railway passenger trains and stations on the basis of the original method of implementing real-name ticket management for fast and above-grade passenger trains and relevant stations. At the same time, it is clear that if public welfare "slow trains", urban (suburban) trains, intercity trains and related stations that do not belong to long-distance passenger transport do not implement ticket real-name management for the time being according to the actual situation, railway transport enterprises shall announce to the public in advance and explain the reasons.

CTOnews.com learned that in detailing the requirements for the purchase of tickets under their real names, the new measures stipulate that real and valid identity documents or identity document information of passengers should be provided when purchasing tickets and handling business such as ticket replacement, ticket collection, ticket change, and ticket refund. Clarify the types of valid identity documents that can be used when purchasing tickets through the Internet, telephone, vending machines, manual ticketing windows, etc., to enhance maneuverability. If a passenger loses a real-name ticket, the railway transport enterprise shall, after verifying the passenger's identity information and ticket purchase information, report the loss and reissue the ticket for the passenger free of charge.

In terms of improving the regulations on real-name inspection of tickets, the new measures stipulate that passengers shall cooperate with railway transport enterprises to carry out real-name inspection of tickets, and show their tickets and valid identity documents used by themselves when they buy tickets. The station shall be equipped with artificial real name inspection channels to provide necessary services for the elderly, passengers whose certificates cannot be read automatically, who need to use barrier-free access and other passengers who need help. Railway transport enterprises and their staff shall keep strictly confidential the personal information such as passenger identity, ticket purchase and travel obtained from the real-name management of tickets, and shall not illegally collect, use, process, transmit, buy, sell, provide or disclose them. At the same time, a sound information security system shall be established and necessary protective measures shall be taken to prevent the disclosure, tampering and loss of passengers' personal information.

The new version of the method also defines the legal liability of the relevant parties. In the process of implementing the management of the real-name system of tickets, beatings and insults occur, rush into and block the real-name inspection channels and related sites, damage, damage or occupation of relevant facilities, equipment, systems, etc. that disturb the management order of the real-name system of tickets and hinder the normal working behavior of the managers of the real-name system of tickets, the railway transport enterprise shall stop it. The leakage of personal information of passengers by railway transport enterprises shall be dealt with by the relevant departments; those who do not implement the management requirements of the real-name system of tickets shall be dealt with clearly in accordance with the relevant laws and regulations. Any staff member of the railway supervision department who commits dereliction of duty, dereliction of duty, abuse of power or dereliction of duty shall be punished according to law; if the case constitutes a crime, he shall be investigated for criminal responsibility according to law.

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