Shulou(Shulou.com)11/24 Report--

CTOnews.com November 14 news, Recently Shanghai Railway 12306 brought some hot questions answers, Help everyone better use 12306 App or ride, Including "Quick refund," ID card purchase, Points exchange e-ticket and other related content.

What does "Quick Refund" mean in 12306 App?

In order to make it more convenient for passengers to refund tickets by themselves, 12306 App and Alipay Mini programs launch the function of "Quick Ticket Refund." As long as the verification of personal ID card is completed, the ticket can be refunded without querying the ticket in the order.

How many tickets can I buy with an ID card? Is there a limit on the number of tickets purchased for an order?

A valid ID card can buy a ticket for the same train on the same date (except for the purchase of a child ticket for a child using valid ID information of an adult traveling with the vehicle). CTOnews.com has learned that an order cannot exceed 9 tickets, and the official website can make appropriate restrictions according to specific circumstances.

Can the e-ticket redeemed by integral be reimbursed?

The electronic ticket exchanged for points belongs to the member reward product, which is only used as a valid riding voucher. It cannot be reimbursed or printed on paper ticket. Only the "itinerary information prompt sheet" is printed and the word "gift" is not printed; for non-electronic ticket, the ticket exchanged for paper points can be printed.

"China Railway Q & A: Is the standby order still there after canceling the 12306 account?"

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