Shulou(Shulou.com)11/24 Report--

CTOnews.com November 13 news, AITO car announced the AITO authorized user center image renewal, user experience area, new car delivery area, after-sales service area will usher in a new experience.

According to introduction, the user center decoration adopts extremely simple color "black and white gray," matched with cocoa tea gold color, the most eye-catching AITO latest product display, among which, smart big screen turns to broadcast AITO question world family series video.

The "novelty" of AITO user center in the design of functional area lies in unblocking users 'full-stack car purchase experience service and after-sales maintenance service. The space layout of user experience area, delivery area and after-sales service area is more reasonable.

The user experience area includes exhibition hall, boutique exhibition area, negotiation area and coffee bar. It is the exhibition of M5, M7 and M5 EV models. Users can inspect the car performance in an all-round way and make an appointment for test drive. The exhibition hall is equipped with a large central screen, which can be used to watch product highlights, press conference broadcasts, video sharing of car friends, etc.

The boutique exhibition area focuses on AITO car exclusive peripheral products, memory cotton comfort waist rest, car vacuum cleaner, car washing machine, NFC card key protection cover, aluminum alloy key protection cover, V2L discharge gun, car microphone, tea set, outdoor cooker set, electric oven, car folding organizer + wood board, etc.

The negotiation area and coffee bar provide users with a place to sit and enjoy coffee and lunch, where users can communicate about car purchase plans.

Passing through the user experience zone is the larger footprint of the delivery zone. This functional area includes two parts: delivery passenger rest area and new vehicle delivery area. While waiting for delivery, users can sit in the delivery lounge area, which is spacious and bright and equipped with comfortable sofas.

The new vehicle delivery area has a separate and complete area with strict access restrictions. Only when the user comes to pick up the vehicle can he enter accompanied by staff. This area is equipped with independent charging stations, which can complete the delivery of up to 14 vehicles simultaneously.

Located next to the delivery area is the after-sales service area. It includes service guest rest area, service reception area and service maintenance area. The service rest area provides a resting place for users waiting for service.

In the design of the service reception area, each reception work point is set with semi-high and translucent partitions to ensure the privacy of the conversation.

The new user center is also equipped with professional maintenance equipment in the service maintenance area.

In addition, after the comprehensive upgrade of AITO User Center, four exclusive delivery scenarios will be created for different user demands-Family, Baby, Love and Personal. Family is the whole family to pick up the car;Baby is to bring their own baby to pick up the car;Love is a couple or husband and wife to pick up the car together;Personal is to pick up the car on an important holiday of the owner For different scenes, surprise call delivery scene decorations (such as bows, pennants, grid background plates, background cloth, KT plates, letter/number lights, etc.) will be configured.

CTOnews.com learned that AITO Auto said that as of November 11,2022, 117 stores nationwide had first upgraded their image, including 30 in the North District.(covering Beijing City, Hebei Province, Heilongjiang Province, Jilin Province, Liaoning Province, Inner Mongolia Autonomous Region, Shandong Province, Shanxi Province and Tianjin City),29 in the eastern region (covering Shanghai City, Zhejiang Province, Jiangsu Province and Anhui Province),32 in the southern region (covering Guangdong Province, Guangxi Province, Hainan Province, Hunan Province, Jiangxi Province and Fujian Province),26 in the western region (covering Guizhou Province, Henan Province, Hubei Province, Shaanxi Province, Sichuan Province, Yunnan Province and Chongqing City). It is expected that at least 160 new user center images will be completed by the end of 2022.

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