Shulou(Shulou.com)11/24 Report--

Beijing, October 25 (Xinhua) on October 24, local time, the founders of South Korea's two Internet giants Kakao and NAVER apologized to the nation for the recent large-scale service paralysis at the comprehensive national government review meeting of the National Assembly Committee on Science, Technology, Information, Radio, Television and Communications.

Kim Fan-soo, founder of Kakao and director of the Future Initiative Center, said that although a double-live data center had been built, the accident still exposed deficiencies in services and sincerely apologized for the inconvenience caused to the people. With regard to the provision of compensation to users free of charge, he said that he would establish a consultation mechanism with the injured users or their representative groups as soon as possible in an effort to develop compensation standards.

'i am very sorry that the private data center fire paralyzed platform services, 'said Li Haizhen, founder and head of global investment at NAVER. Although employees fixed the problem in time in accordance with the business guide, it still caused inconvenience to many users. Efforts will be made to prevent similar accidents from happening again in the future.

The fire paralyzed about 32000 servers and affected the services of tens of millions of users, the Korea Times reported.

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