Shulou(Shulou.com)11/24 Report--

CTOnews.com October 24 news, today, Shun Fung announced the launch of premium service 2.0, known as "fixed loss compensation prescription is fast, guaranteed price without worry and peace of mind."

Shunfeng said that the new price protection system is mainly upgraded from the three dimensions of security, limitation of claims and claims rules to optimize consumers' experience in shipping security and meet consumers' price protection needs in different scenarios.

CTOnews.com learned that according to the official information released by SF, SF Insurance Service 2.0 includes three types: full insurance, fixed insurance and basic insurance.

Full insurance: full insurance is a new insurance service launched by Shun Fung. After full insurance, users can enjoy full compensation within the insured amount when all the consignment is lost or damaged. At the same time, there will be a special person to give priority to docking, and the account will be paid in 12 hours at the earliest.

Fixed insurance: fixed insurance is a price insurance service provided by Shunfeng for users to deliver goods that are difficult to measure fair value. The user does not need to provide value vouchers to realize the total damage insurance, and the partial damage shall be compensated in a fixed proportion according to 50% of the insured amount, and will be paid in 12 hours at the earliest.

Basic insurance: if the user chooses the basic insurance service and pays the insurance fee when sending the express, and the express is lost or damaged in transit, Shunfeng shall compensate according to the insured amount and the actual value of the consignment, combined with the fixed loss amount of the consignment (damage is maintenance fee).

When talking about how to judge the damage scene, SF gives examples of the clearly marked price category and the difficult to measure fair value category.

In terms of clearly marked price, for example, Miss Zhang sends and delivers a brand new mobile phone, the official website sells for 4000 yuan, the insured price is 4000 yuan, the freight is 20 yuan, the screen is damaged during the mail, and the official maintenance price is 2000 yuan. The compensation schemes available for different price insurance methods are:

Full guarantee: 2000 yuan compensation, in addition, considering that it is a brand new mobile phone, there will be a depreciation loss in maintenance, and the depreciation compensation will be increased by 600 yuan, a total compensation of 2600 yuan (2000 yuan for maintenance + 600 yuan for depreciation)

Basic insurance: the maximum compensation is 2000 yuan

Uninsured price: up to 140 yuan (20 × 7 times freight).

It is difficult to measure the fair value category. For example, Mr. Wang sends and delivers an ID card with an insurance price of 1000 yuan, freight of 12 yuan, and the ID card is deformed and damaged during the posting process. The compensation schemes available by different insurance methods are as follows:

Fixed guarantee: if seriously damaged, can not be used, compensation of 1000 yuan; if minor damage, does not affect the use, compensation of 500 yuan

Basic insurance: compensation for ID card replacement expenses (photographic fee + cost)

Uninsured price: up to 84 yuan (12 × 7 times freight).

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