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ASRock is self-defeating: some AM5 motherboard memory slots are covered with stickers, and the residual glue is difficult to remove.

2025-04-02 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > IT Information >

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Thanks to CTOnews.com netizen OC_Formula for the clue delivery! CTOnews.com October 1 news, according to Tom's Hardware news, some ASRock motherboard memory slots are affixed with an installation guide sticker, but it is difficult to remove completely, leaving some residual glue, which may block some DDR5 contacts in the slot.

The picture learned from Tom's HardwareCTOnews.com that ASRock has now issued an official article to explain the problem, saying that its AM5 motherboard installed guide stickers on some product memory slots during the initial shipment, in order to explain to consumers the waiting time that may be faced at the first boot in the initial version of BIOS. However, with the joint efforts of ASRock technology engineers and AMD team, the waiting time for the first boot after using the new version of BIOS will be greatly reduced. The motherboard without the installation guide sticker is the new version of BIOS.

ASRock said that if consumers find residual glue left after tearing off memory slots and installing guide stickers, leading to doubts about the use of AM5 motherboards and memory, consumers can offer a replacement service to the store they bought.

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