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Daily Youxiang App empties product information and user balance (update: response to server failure)

2025-01-28 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > IT Information >

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Shulou(Shulou.com)11/24 Report--

Update: in response to the fact that the balance was emptied, Youxian responded that the system server was malfunctioning and that the staff were making every effort to recover, which could be restored later.

CTOnews.com Sept. 13 news, according to Sina Science and Technology report, daily Youxiang App has cleared all product information, and the user balance is also displayed as 0.

Daily Youxian is in a crisis of breaking the capital chain. Since July 27, the daily pre-position business of Youxian has been closed nationwide, and the goods with the next day's label are also displayed in Beijing, Tianjin, Shanghai and other places as "out of stock at the current address". On the evening of July 28, App has been unable to place an order after the daily excellent fresh Thunder, and the stored value of the user is non-refundable.

CTOnews.com learned that in view of the difficulty of consumers' refund, the Beijing Consumer Association made an appointment with Beijing Daily Youxian Electronic Commerce Co., Ltd on August 4. At the meeting, the Municipal consumers Association asked Youxian to properly handle consumer complaints, feedback in written form and rectification plans. The follow-up daily Youxian responded that it had fed back the rectification plan to the Beijing consumers Association. According to the daily excellent fresh introduction, customers can feedback questions through the customer service hotline and App: a, customers can call the customer service hotline 10106066 for feedback. B, after the customer logs in to the "Best of the Day" App, click "my" and select "customer Service and help" to register online.

It is worth mentioning that on August 23, Xu Zheng, founder of Daily Youxian, said that the company was "making strenuous efforts to promote the business restructuring plan".

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