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Mobile Taobao officially launched the order number protection: the function is free, the order will no longer display the real number of the consignee.

2025-03-31 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > IT Information >

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CTOnews.com August 24 news, mobile phone Taobao today officially launched order Number Privacy Protection (Number Protection) function. After the user enables the order Number Privacy Protection function, the real mobile phone number of the consignee will no longer appear in the whole order process, but will be replaced by an automatically generated virtual number. This can protect the privacy of users to the greatest extent, while avoiding unnecessary phone messages.

Mobile Taobao users can open the order Number Privacy Protection service at the bottom of the order submission page or click "My Taobao-> Settings-> Privacy-> Order Number Privacy Protection." Some merchants and commodities do not support Number Privacy Protection service yet, and the coverage will be gradually expanded. Items and merchants that do not support Number Privacy Protection will not display the Number Privacy Protection option at the bottom of the pick up order page. When the system is abnormal due to force majeure, the real number will be displayed to the merchant or courier to ensure that the user can be contacted.

After the service is opened, the real mobile phone number of the recipient will be hidden when placing an order, and the merchant, express delivery and buyer will be contacted through the virtual number generated by the system, which will be protected until the receipt is confirmed. In addition, 15 days after the transaction is completed, the order virtual number will automatically expire. CTOnews.com has learned that turning off this feature is effective for new orders, and orders paid before closing still enjoy Number Privacy Protection.

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