Shulou(Shulou.com)11/24 Report--

Beijing time, August 11 news, on August 10, Letv officially issued an open letter pointing out that China Electric Panda Home Appliances manufactured three types of televisions for Letv, with horizontal, vertical and liquid leakage problems on the screen. The defective rate of the two 43-inch TV LCD screens is close to 20%, which constitutes a quality accident.

▲ image source Weibo screenshot

Letv pointed out that since July 2020, the company has received feedback from users that Y43, F43 and F55 models have been in use for about half a year, frequently showing horizontal, vertical and leakage problems on the screen. The defective rate of the first two 43-inch TVs is nearly 20% (the industry defect rate is usually less than 2%), seriously exceeding the 1.8% standard agreed in the quality agreement between the two sides.

▲ Letv Super TV F55 bright line

▲ Letv Super TV F43 screen

In addition, Letv said that the quality accident did not take Nanjing Panda as a warning, the LCD screen problems of the follow-up products still exist, and the failure rate of some models remains high. After inferior products entered the market, users complained that they were "flying like snowflakes".

Today, Letv made a follow-up supplement to the cooperation with Nanjing Panda, saying that the cooperation between the two sides had been suspended, and pointed out that the last order for the three models of televisions mentioned in the "open letter" released yesterday was completed in March. Letv said that the only measure taken by the other party to solve the after-sales problem is to provide us with screen replacement materials, but from mid-July, the other side will no longer provide 55-inch screen replacement materials.

According to Phoenix New Media's understanding of science and technology, by the end of June, Letv Fang's post-sale expenditure had reached 5.2 million yuan, and the compensation in excess of the quality target agreed in the contract totaled 5.75 million yuan. It is expected that 6300 televisions produced by Panda will be changed in the future, and the after-sales cost is estimated to be 3.46 million yuan.

In addition, Leeco said that Letv F43, F55 two televisions, Nanjing CLP Panda Dongguan Branch is the only cooperative manufacturer.

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