Shulou(Shulou.com)05/31 Report--

Audio commentary

Hello, everyone. The meeting will answer your questions. JD.com self-return and exchange of goods how to save freight, JD.com self-return freight? many people do not know, now let's take a look at it!

Answer:

1 、 JD . COM self-operated goods after-sales service freight rules include double exemption: two-way free, that is, door-to-door pick-up and return free, single exemption: one-way free, that is, door-to-door pick-up payment, free of charge for goods sent back from JD.COM; for goods returned or returned due to quality or JD.COM reasons, JD.COM will bear all freight. If the goods purchased at JD.COM Mall are returned or returned for personal reasons, the user will bear the freight of returning JD.COM goods.

2. Introduction to the timeliness of JD.com logistics:

3. Time limit: spot orders submitted before 11: 00 a.m. on the same day (some cities, including Deyang, Hangzhou, Lianyungang, Meishan, Mianyang, Xi'an, Zhangzhou, Ziyang), same-day delivery; spot orders submitted before 23: 00 on the same day, and shipped before 15: 00 the next day

4. Suida: "Suida" express service is a personalized payment value-added service for users. If users choose Speedup delivery service, they need to pay in full through online payment, or submit orders by cash on delivery. After checking the "acceleration" service, JD.COM will deliver the goods to the address left by the user within 2 hours of service time.

5. Jingda: "Jingda" is a value-added service for users who can choose accurate delivery time; if the user chooses "Jingzhida" delivery service and successfully submits the order through "online payment" or "cash on delivery", the goods selected by the user to support Jingzhida service will be delivered to the order receiving address provided by the user within the delivery time specified by the user.

6. Night delivery: "Night Distribution" service is a value-added service that provides users with faster and more convenient services. If users need night delivery service, please select "19336000-22336000" in the calendar when placing an order, which is within the scope of "Night delivery" service. JD.COM will do its best to arrange for a food delivery person on the night selected by the user, Tel: 19:00-22333300.

7. Scheduled delivery: if the user address is within the service range, the user can select the delivery option on the specified date when submitting the order, and select the receiving time according to the time period provided by the scheduled arrival. The delivery personnel will try their best to deliver the goods within the promised time period; the reserved time period is 1-7 days, and the reserved time period for home appliances is 1-10 days. Home appliances can only book the delivery date, not the delivery time period.

This is the end of this article. I hope it will be helpful to all of you.

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