Shulou(Shulou.com)06/02 Report--

At the end of July 2020, it was thought that the epidemic was over, but in fact it has been fluctuating endlessly, resulting in difficulties in the operation of many enterprises and have to lay off staff, but with the loss of employees, customers are also losing.

Recently, we have seen a lot of news of layoffs, including LinkedIn, BMW and other big companies are also laying off a large number of employees, the mobility of personnel will certainly lead to the loss of customers, how to reduce the loss of customers? We can follow large enterprises to learn how to use CRM systems.

How do large enterprises do in the face of large numbers of layoffs?

Large enterprises are managed through the CRM customer management system. After the business personnel leave their jobs, the business leaders or internal staff will redistribute the customer information in the name of the business personnel in batches.

Or put it in bulk into the high seas.

Let the in-service business staff receive it.

Customer information is always stored in the CRM management system, and no one can take it away. The new business staff can also get started quickly after receiving the information, which improves the efficiency and reduces the operating cost of the enterprise.

What are the functions of the CRM management system used by so many large enterprises?

1. Reduce the loss of customers when business personnel are handed over

two。 Get started quickly and reduce the cost of enterprise training

3. A clear division of responsibilities to avoid passing the buck to each other

4. Information sharing strengthens the ability of teamwork and creates an iron army of sales.

5. Data analysis to provide accurate basis for decision-making

Under the epidemic, what should enterprises do?

1. Reduce staff and increase efficiency

Large enterprises will use CRM system to manage enterprises and improve work efficiency. Some people say: "Software is too expensive. Only large enterprises can afford it." In fact, a buyout CRM system is equivalent to an employee's one-year salary, but it works for the enterprise 24 hours a day, which is worth the role of several employees.

two。 Effective management of enterprise resources to avoid loss caused by loss

Enterprise resources are the lifeblood of enterprises, as long as the resources are there, others can start all over again, so it is imperative to manage enterprise resources through the CRM system.

3. Strengthen the construction of sales team

A strong sales team can create more performance for the enterprise, which is the source of income for the enterprise. How to build an efficient sales team has always been an immutable topic.

What should employees do under the epidemic?

1. Strengthen self-construction

Learn more knowledge, strengthen work efficiency, create more value for the enterprise, and tide over the difficulties with the enterprise.

two。 Step out of the comfort zone and face the midlife crisis

In the wave of mass layoffs, I believe most of them are middle-aged people like us, because middle-aged uncles are not as cost-effective as fresh meat, and they are not as motivated as them, so if you stay in the comfort zone for a long time, then it's time to come out and arm yourself. let yourself become irreplaceable and face the middle-aged crisis bravely.

Summary

Enterprises must have their own barriers and anti-risk ability in order to constantly stand out in the competition and not be knocked down by unexpected events.

Enterprise data can be superimposed, sales experience can be replicated, Zhiyun Tong CRM intelligent and digital management of the Taiwan, so that enterprises more effective work, simplify work processes, so that employees more efficient, enterprises can continue to achieve exponential growth in performance.

(source: Zhiyun Tong CRM)

Key words Zhiyun Tong CRM CRM system Enterprise Management customer Management system sales team Construction

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