Shulou(Shulou.com)06/02 Report--

The general large-scale data center is often composed of many sub-center systems with different functions, and its operation and maintenance work needs to have all aspects of knowledge, including hardware, network, server, storage and so on.

When the scale of the entire data center is very large, it will face more technical challenges and problems. Especially when multiple data centers use different monitoring tools, operation and maintenance will be more difficult. The operation and maintenance scenarios of multi-data centers and multi-monitoring tools are generally more in the operation and maintenance environment of large-scale central enterprises and service providers. For central enterprise groups and service providers, TOC provides a multi-data center and multi-monitoring tool operation and maintenance integration solution.

The value of TOC:

Reduce labor costs

Reduce fault response time and improve customer satisfaction

Facilitate the assessment of internal personnel

Personnel deployment and optimization

Service provider

An operation and maintenance service provider maintains multiple different users at the same time, which is faced with great challenges in operation and maintenance:

There is a deviation between the customer feedback and the actual situation on the spot.

Multi-customer and project management confusion

The management and scheduling efficiency of operation and maintenance personnel is low

It is difficult to quantify the service quality of operation and maintenance personnel

Different customers avoid data disclosure to each other

Authority management of different customer accounts

Maintenance costs caused by manual management costs and disunity of tools

The value of TOC under the service provider operation model:

Reduce personnel costs and improve the efficiency of operation and maintenance

Improve customer satisfaction and response time management

Ensure the safe isolation of tool data

Provide mutual assistance, commission and management services

Help service providers expand their business scope

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.