Shulou(Shulou.com)05/31 Report--

Audio commentary

Hello, everyone. The meeting will answer your questions. WeCom chat content company can see, WeCom chat content company can see this many people do not know, now let's take a look at it!

Answer:

1. WeCom himself cannot view employee chat records; although WeCom has a session archiving function that can save employee chat records, and has been open to all industries, but the use of session archiving function requires the consent of employees and customers. Enterprises need to carry out secondary development to use the session archiving function, and most enterprises do not have the development ability to view employee chat records.

2. Points for attention:

3. However, many WeCom service providers have developed session archiving functions for enterprises. When enterprises configure these applications in the administrative background, they can easily view the chat records of their employees, and the micro-partner assistant is one of them. Micro assistant-WeCom private domain traffic management platform-WeCom official service provider. When the administrator configures the micro-assistant in the background of WeCom management and turns on the message archiving function, the employee's chat records will be saved permanently. When the administrator wants to view the chat record, he can call it in the micro-partner background at any time. On the basis of message archiving, micro-partner also provides violation reminder and customer base reminder function. The administrator can set keywords in the violation reminder function of the WeChat partner background. When these keywords appear in the employee chat, the administrator will receive messages from micro-partners, which can effectively prevent the occurrence of air tickets, insulting customers, employees plus customers plus customer private Wechat. The installed base reminder function is similar to the chat monitoring feature. Administrators can set behavior and keyword reminders for employees' customer base in the micro-partner background. When these behaviors occur in the customer base, the group owner will receive a message from the micro partner. In addition, the micro assistant also has the functions of customer portrait, moments display, automatic group pulling, chat enhancement and so on. It can help employees operate customers accurately and improve work efficiency. Interested friends can apply for use on the official website of the micro-partner assistant.

This is the end of this article. I hope it will be helpful to all of you.

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