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This article shows you what are the seven sales management problems that can be solved by CRM. The content is concise and easy to understand. It will definitely brighten your eyes. I hope you can get something through the detailed introduction of this article.

If you want to solve any problem, you will see it. Modern enterprises can not do without information management, and enterprise management includes not only inventory management, human resources management, financial management, but also customer service management, sales management and so on. Inventory management, human resources management and financial management are the management of internal resources of the enterprise, while sales management and customer service management directly affect pre-sale and after-sales, which are related to whether sales can be improved. So a lot of software is focused on cost-saving (saving enterprise cost resources), while CRM is open source for enterprises (improving sales performance, further opening up the market, and improving the sales skills of sales staff).

In the daily management work, always encounter the boss does not know how many sales staff are following orders, everyone's follow-up situation, which major customers, customers reflect what situation, whether the need to assist in sales work. These problems make the sales situation of the enterprise can not be transmitted to the superior managers in real time, thus affecting the market decisions of the managers.

EKe CRM is a good helper to help solve sales management problems. It can not only help the boss record the sales situation in real time, but also enable the sales staff to arrange their sales work properly according to the sales process. The cloud computing technology not only ensures the stability and practicality of the product function, but also sets up an account management center to ensure the transparency of consumption, and the SaaS online model also saves costs for enterprises, and users can open and stop accounts on their own. It can mainly solve the following sales management problems:

First of all, understand the sales trends in real time, give timely help to the sales staff, and assist the sales staff to sign the bill successfully. The schedule activities in Yike CRM can enable managers to directly see the daily schedule of sales staff and the results of sales work completed. If the salesperson asks the superior for help in this information, the superior can obtain the information through CRM and guide the subordinate's work in time without having to meet, hold a meeting, or even communicate by telephone with the subordinate.

Secondly, in the CRM system, subordinates can be assigned tasks, and text messages remind subordinates to execute. Meetings should be common in enterprises, but meetings are not only a waste of time for both parties, but also the effect of communication is not necessarily obvious. Enterprises can use CRM to enable managers to arrange tasks for salespeople one by one in the system, and set reminder time, so that even if they do not meet and communicate, they can communicate the tasks to their subordinates, and will not waste both parties' time. Whether managers or executors, mobile devices can be used to arrange or receive tasks, which not only improves the work efficiency, but also greatly improves the convenience.

Third, the sales progress is known in real time, so that it is easy to find problems in time. In the past, if managers wanted to know the sales situation, they had to call the sales staff to have a meeting that night or the next morning, and everyone would report on their own situation before the manager could get a general idea of the situation. CRM can avoid omitting the details of sales, show the problems in the process of business opportunity tracking in more detail, and facilitate managers to find the problems in time and solve them in time. Managers can check the sales staff's business progress and specific follow-up situation through CRM, understand the current sales follow-up stage, and give sales guidance to the sales staff according to the specific situation to promote the transaction.

Fourth, the customer relationship management system prevents the salesperson from hitting the order. Through the function of finding duplicate data in CRM, we can find the situation of single collision at the initial stage of information entry, and avoid unnecessary human resource consumption and possible conflicts in the future.

Fifth, CRM sales management software can count and predict performance. Every month, the sales department needs to submit performance reports. If we rely solely on contracts and accounts for statistics, it will not only consume human resources, but also may lead to some man-made statistical errors. CRM can avoid these phenomena, sales staff need to do is to truthfully record their own work, to the end of the month summary, a button in the CRM can be statistical performance, and do not always report performance to superiors, managers can log on to the system at any time to grasp the performance, and can make certain forecasts.

Sixth, there are daily, weekly and monthly reports in CRM. Salespeople can write their work status, work questions, suggestions and ideas into the daily newspaper, so that managers can keep abreast of the work of team members and promote communication and cooperation between teams.

Seventh, CRM standardizes the sales process and promotes the rapid replication of talent. Enterprises that do not use CRM system often spend a certain amount of manpower, financial resources and time cost on training new people, so it is difficult for beginners to quickly understand the process. CRM is designed based on sales theory, sales staff can carry out sales work in accordance with the standard sales process, sales staff can not only get started quickly, but also develop good working habits and improve the problems in the sales process. Newcomers can also quickly understand the business status according to the data in the system and avoid repetitive marketing work. As far as enterprises are concerned, CRM can standardize the management of sales team and improve the professional quality of sales staff in an all-round way.

What are the above seven sales management problems that can be solved by CRM? have you learned any knowledge or skills? If you want to learn more skills or enrich your knowledge reserve, you are welcome to follow the industry information channel.

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