Shulou(Shulou.com)06/03 Report--

This article mainly introduces how to realize the function of online customer service robot through Wechat public platform. It has certain reference value. Interested friends can refer to it. I hope you can learn a lot after reading this article. Let the editor take you to know it.

Realize the function of online customer service robot through Wechat public platform. The main functions include: simple dialogue, weather inquiry and other services.

1) pay attention to

When Wechat users follow public accounts, they can give them appropriate prompts. It can be a welcome word, it can be a help tip.

Go directly to the code:

Class EventHandler: IHandler {/ requested xml / private string RequestXml {get; set;} / constructor / public EventHandler (string requestXml) {this.RequestXml = requestXml } / process the request / public string HandleRequest () {string response = string.Empty; EventMessage em = EventMessage.LoadFromXml (RequestXml) If (em.Event.Equals ("subscribe", StringComparison.OrdinalIgnoreCase)) {/ / reply to the welcome message TextMessage tm = new TextMessage (); tm.ToUserName = em.FromUserName; tm.FromUserName = em.ToUserName; tm.CreateTime = Common.GetNowTime () Tm.Content = "Welcome to follow *, I am a big brother, if you need anything, just ask me, hehe!" \ n\ n "; response = tm.GenerateContent ();} return response;}} 2) greetings

Simple communication greetings, such as hello, help, etc., are the same as when we chat on Wechat, but the response is answered by our program. Specific functions can be added according to your own needs.

Wechat is originally a platform for communication. This case can be used for online service robots, similar to Taobao's customer service robots, but ours is a WeChat version. He he

In fact, it's simple to get the request message and match the response based on the keyword. Of course, there may be a lot of work to be done here, how to support intelligent matching, how to support fuzzy matching and so on.

The code is as follows:

/ text message processing class / public class TextHandler: IHandler {/ private string RequestXml {get; set of the request } / Constructor / requested xml public TextHandler (string requestXml) {this.RequestXml = requestXml } / process request / public string HandleRequest () {string response = string.Empty; TextMessage tm = TextMessage.LoadFromXml (RequestXml); string content = tm.Content.Trim () If (string.IsNullOrEmpty (content)) {response = "you haven't typed anything and can't help you,% > _

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