Shulou(Shulou.com)05/31 Report--

Audio commentary

Hello, everyone. The meeting will answer your questions. If you do not ship Douyin on time, do you have any money to compensate? many people do not know the rules of Douyin compensation for non-delivery. Now let's take a look at it.

Answer:

1. It is judged that if the merchant is out of stock / out of stock and does not deliver the goods, the merchant shall bear the following responsibilities: to deal with the goods / payment problems according to the needs of consumers and the actual situation of the transaction, including but not limited to: reissue, transaction refund, etc. Pay compensation to consumers in accordance with the out-of-stock / out-of-stock in the rules for the Management of Merchants' Shipping behavior; it is suggested that the delivery mode is ladder delivery. If there is no stock, you can arrange the delivery according to the delivery time filled in by the merchant.

2. Description of violation

3. Overtime delivery: after the consumer places the order, the merchant fails to upload the real and effective logistics number within the promised delivery time; overtime package: for spot orders, within 72 hours after the user places the order, the logistics order number has the first logistics package information on the official website of the corresponding logistics company. Custom delivery time order / pre-sale order / ladder delivery order: within 24 hours after delivery (upload material flow number), the logistics number has the first logistics package information on the official website of the corresponding logistics company; false delivery: the logistics information related to the order logistics number uploaded by the merchant to the backstage is obviously abnormal For products that are out of stock, in case you forget to ship at that time, you can use some third-party software to help with order management and billing, such as [Send Fast], which is very suitable for the combination of pre-sale and spot. The spot is deducted automatically, and the pre-sold goods are directly displayed in the "to be stored" list.

This is the end of this article. I hope it will be helpful to all of you.

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