Shulou(Shulou.com)06/03 Report--

Some time ago, symantec Endpoint Protection (genuine) was installed on the virtual machine of the business. It was found that the virtual machine would lose its response after running for a period of time, and port 3389 of the virtual machine installed with symantec could not be used.

Finally decided to uninstall it.

First, can it be uninstalled by stopping the service and terminating the process and uninstalling it?

The answer is no.

There are 3 symantec services, the first two can be terminated, but the symantec Endpoint Protection service is opened in gray, can not be terminated.

Then kill the process, use the taskkill command to forcibly terminate the process, and find that it does not work, and there is too much protection.

Second, can I go to safe mode to stop the service and kill the process to uninstall it?

The answer is no.

When starting, press F8 to enter windows safe mode, you can stop 3 symantec services, but can not kill the symantec process, still cannot uninstall

Third, do you need tools to uninstall?

The answer is yes.

You can uninstall using CleanWipe specialized tools, but be careful to match the version of symantec installed on the virtual machine, which is lower than the installed version. And after uninstalling, you need to clean up the SYMANTEC residual options and healthy values in the registry and restart the virtual machine.

Add: if you need a password to uninstall, you can modify the registry

Find the UseVPUninstallPassword key in HKEY_LOCAL_MACHINE-SOFTWARE-SYMANTEC-SYMANTEC ENDPOINT PRTECTION-SECURITY, fix the DWORD value, and change 1 to 0.

I am here is the corresponding place of the SEP registry, SAV seems to be a little different, anyway, the key name is the same, searching for the key value of UseVPUninstallPassword in the registry can be done in the same way.

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