Shulou(Shulou.com)05/31 Report--

Audio commentary

Hello, everyone. The meeting will answer your questions. Deal with pinduoduo seller's ruthless move, deal with pinduoduo shop the most ruthless move this many people do not know, now let's take a look at it!

Answer:

1. In Pinduoduo through customer service complaints, through customer service mediation to solve problems, to ensure effective complaints. Therefore, in this process, the responsibility that the customer service needs to bear is relatively important, and the seller should also collect the relevant evidence, hand it over to the customer service, and let the customer service make a decision; if you go directly to the consumer service network, some people will receive complaints and punish the offending merchants according to the relevant laws and regulations, which is the most effective way of the platform and the most fear of the merchants.

2. Complaint merchant tutorial:

3. After the customer applies for a refund, if the other party refuses the refund and the relevant transaction is still in progress, the customer can modify the refund agreement through operation. If there is no agreement between the two parties, the customer can apply for a refund three days after the other party refuses to refund, meeting two conditions at the same time. The refund details page requires customer service to intervene and ask the waiter to help negotiate. The specific operations are as follows: the first step: go to the page, find the corresponding transaction details, and modify the refund agreement within the specified time reminded on the details page; the second step: re-fill in the application content, upload the relevant refund vouchers, and apply for a refund immediately. At this time, if you need to modify the refund amount, it will be fine. The third step: actively contact and negotiate, pay attention to the refund status and refund timeout. If no agreement is reached, you can ask the customer service to intervene in the refund details page after the specified time.

This is the end of this article. I hope it will be helpful to all of you.

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.