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This article will explain in detail what is the solution that VMware vSphere Client can not log in to VMware vSphere. The content of the article is of high quality, so the editor will share it with you for reference. I hope you will have a certain understanding of the relevant knowledge after reading this article.

Symptom: unable to log in to VMware vSphere through VMware vSphere Client. Add user error reports to the system configuration in VMware vSphere web Client.

Version: VMware vSphere 5.5 standard

The following error is displayed:

A general system error has occurred: the alias value should not be empty (A general system error occurred: alias value should not be empty)

You can log in to vSphere Web Client, but the attempt to access the Single Sign-On (SSO) identity source configuration failed.

In the vpxd.log file (located in C:\ ProgramData\ VMware\ VMware VirtualCenter\ Logs\), you can see entries similar to the following:

YYYY-MM-DD TIME [VpxLRO]-ERROR task-internal-129-vim.SessionManager.loginByToken: vmodl.fault.SystemError:

-> Result:

-> (vmodl.fault.SystemError) {

-- > dynamicType = unset

-> faultCause = (vmodl.MethodFault) null

-- > reason = alias' value should not be empty

-- > msg = "Received SOAP response fault from []: login

-- > Internal server error "

-- >}

-> Args:

->

Reason:

This problem occurs if the Active Directory identity source for VCENTER is not available.

This problem can also occur when SSO is being started or for a period of time after startup. This problem occurs when there are a large number of domains in the Active Directory forest.

This known issue affects:

VMware vCenter Server 5.5.0b (build 1476327)

VMware vCenter Server 5.5.0 Update 1 (build 1623101)

VMware vCenter Server Appliance 5.5.0b (build 1476327)

VMware vCenter Server Appliance 5.5.0 Update 1 (build 1623101)

Solution:

This is an implied BUG, which has been resolved in vCenter Server 5.5 Update 2 and can be resolved by upgrading to the original VC5.5 to update2. For more information, see the resolved issues section in vCenter Server 5.5 Update 2 Release Notes.

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