Shulou(Shulou.com)05/31 Report--

Audio commentary

Hello, everyone. The meeting will answer your questions. Get the latest news about the return and exchange of goods, many people do not know this tip, now let's take a look at it!

Answer:

1. At present, the return / refund can only contact the platform customer service operation; go directly to the manual service to return the goods, and give a reasonable explanation. If there is a problem, take a picture of it. Because not all businesses support seven days for no reason to return goods, if the merchants do not return, customer service is no way to get. Say hello when you buy it. If you return the goods because of problems, you can ask the merchant to pay the postage. If the goods are exchanged for personal reasons, the freight will be borne by you.

2. User characteristics:

3. According to People's Daily on September 16, 2020, one in three young people uses the App they have obtained. Shopping App gathered a large number of young consumers, of which post-90s e-commerce accounts for more than 75% of the main consumers, covering first-tier cities and coastal areas, widely distributed throughout the country; these young people are the main force of online consumption and the guide for the future development of the new online economy. Young people show strong personalized characteristics in consumption. They are not only willing to try new things, but also willing to exchange consumption experience with their peers and pursue a pleasant consumption experience. Explicit attributes and social attributes have also become one of the driving forces of consumption decision-making. These young users gathered in Get App are fans of sneakers, fashion and fashion culture. In the shopping community, content discussions focus on hot topics that young people care about, such as sneakers, fashion brands, handmade, street culture, car watches, fashion art. Compared with traditional e-commerce, Get App helps young users understand, obtain and communicate all kinds of things that make them happy and happy through the dual business model of community e-commerce. By grasping the contact point of "socialization", the acquisition of App has gradually occupied the consumer mind of young people.

This is the end of this article. I hope it will be helpful to all of you.

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