Shulou(Shulou.com)06/02 Report--

The reason why I want to write this topic is not because the technical scheme of recharging meal card is so complex and worth recording, perhaps to express a change, or the "difficulty" of applying a "new" thing to the ground. Maybe I just saw that the happiness of the users after using the new scheme infected me, so I thought I should record it.

"this is a great progress in the service of the company," my colleague commented. I am very happy with this evaluation, but I have an unspeakable feeling. Because this matter from the proposal, plus the twists and turns in the middle to the online application, lasted for more than 2 years, various reasons were suspended, brought up, brought up, suspended, brought up.

It turns out that the company's meal card can only be paid in cash, and a special person is responsible for recharging. From the point of view of employees, cash is rarely used now. I go to the bank to withdraw money, often in order to recharge my meal card. From the perspective of meal card management, special personnel should be responsible for the management of recharge and cash. The staff is not convenient, the same meal card recharge management is also very troublesome, the whole company has to come to him to recharge (but also to deal with the refund business).

The plan of meal card is very simple: pre-recharge online on mobile phone, automatic deduction of salary next month (the meal card system is integrated with human resources system); of course, there are recharge details, consumption details, deduction details (cash is still supported, after all, some people use brick machines, and OA is not available). Maybe you will read this plan and say, why not use Alipay, Wechat to recharge, and then integrate with the meal card? The technical implementation of this scheme is not difficult, of course, a handling fee of 6/1000 is also a point to consider.

I didn't explain why it took two years, to be honest, it doesn't matter, it makes us think more important. We all know "customer-centric", we all know "enhance user experience" we all know "improve efficiency and reduce cost", but there are all kinds of considerations when implementing it. In a certain environment, time is sometimes a friend to get things done. A trend is a trend, and a lot of things need to be done slowly.

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