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Today, the editor will share with you the relevant knowledge about what benefits Mini Program development can bring to the hotel industry. the content is detailed and the logic is clear. I believe most people still know too much about this knowledge, so share this article for your reference. I hope you can get something after reading this article, let's take a look at it.

Highlight the theme or characteristics of the hotel

Connect with WIFI with one button to access the service interface, increase the hotel's attention and reputation, and finally increase the guest's stay time and revenue. A small amount of advertising money is invested and there is a big profit.

Such as: food hotel, the hotel Wechat official account to provide real-time festival, personality, convenient information, customization, services, including ordering, special, delivery services.

The means of non-industry alliance are more perfect, efficient and simple, and the partners suitable for the current scene of the hotel can be called at any time, and the means to enhance hotel revenue are more flexible.

Increase the average consumption of guests in the store

The hotel can increase the exposure and conversion rate of catering, spa, snacks, drinks, daily necessities, pillow menus and other services, as well as food, activities, entertainment, specialties around the hotel, through exquisite pictures and texts, promotions, comments, bundles, free trials and other ways to increase the average room consumption.

Meet the individual needs of guests

The system micro-service provides personalized services such as pillow menu, sleep test, lighting, music and so on. Guests can choose suitable pillows, beauty salons, massage, small appliances, intelligent hardware and so on according to their own preferences. It can be used as a selling point when selling guest rooms to create tailor-made rooms to improve customer satisfaction and product value.

Realize the sharing of equipment resources and reduce the purchasing cost

Such as pillow menu, air purifier, clothes dryer, electric heater, headset, humidifier and other non-standard equipment to achieve resource sharing, those in need can notify the waiter through the service software to avoid a large number of purchases to increase the cost of the room.

Experiential shopping increases additional income

The supplier provides samples to the guests for free experience, the guests can buy and go home after a good experience, the manufacturer is responsible for delivery, and the hotel gets a share.

Increase the attention rate and activity of the hotel's official Wechat account.

Guests do not need to download app, they can learn about the hotel's features and service content in the hotel official account, and send requests to the hotel service center in the simplest way to improve the hotel official account attention and activity through the hotel housekeeper, one-stop and customized service.

Rapid response to guest service request

Guests do not need to make a phone call, and the hotel does not need to answer the phone, especially during the peak service hours, through the matching of floor, goods and time, the waiter can receive and process guest service requests on the mobile phone in time, so as to improve operational efficiency.

More environmentally friendly, more timely, to achieve hotel O2O

The electronic menu can modify the promotion policy at any time according to the market demand, saving a lot of paper brochure loss every year, allowing customers to place orders online, get services in the store, and bring home five-star products.

Record guest preferences and collect customer feedback

The backstage automatically records guests' spending records and preferences, so that guests can prepare for personalized service before they arrive at the store next time, so as to enhance guests' sense of identity with hotel service.

These are all the contents of this article entitled "what benefits can Mini Program development bring to the hotel industry"? thank you for reading! I believe you will gain a lot after reading this article. The editor will update different knowledge for you every day. If you want to learn more knowledge, please pay attention to the industry information channel.

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