Shulou(Shulou.com)06/02 Report--

Typical Desktop Cloud Application scenarios for Banks

Business hall desktop cloud application scenario:

Mainly high and low cabinet posts, online banking experience area, etc., terminal equipment application demand is relatively single; as the end user to the window unit, equipment security and data security is the primary demand

OA desk-top cloud application scenario:

Mainly internal financial office positions, there are a large number of full-function PC experience users, both mobile office needs

Financial settlement Center Desktop Cloud Application scenario:

Daily entry and outflow of the banking system, statistical analysis of data, monitoring of capital flows in and out, there are a large number of desktop statistical analysis posts, which have high requirements for data security and high availability.

Call center desktop cloud application scenario:

As a bank customer service agent call center, providing more diversified telephone financial services, there is a huge demand for desktop business.

Banks use traditional PC as business terminals, and there are many inconveniences in information security, flexible expansion and operation and maintenance management, especially in the application scenarios of bank R & D centers, there are the following challenges:

First of all, in order for the IT system to keep up with the expansion of branches, it takes three or four months for a branch to deploy its information system, which obviously cannot keep up with the speed of the Internet today.

Secondly, we need to use the emerging IT technology to establish an innovative office model, speed up the company's OA flow and reduce R & D costs.

Thirdly, banks need to further improve the efficiency and security of over-the-counter business, so they are considering technologies such as virtualization and cloud computing, hoping to enable banks to make breakthroughs and innovations at the key business level.

Finally, it is necessary to reduce security risks, such as centralized management of applications and data, weakening the impact of client failures on business, improving business continuity, and so on.

The solution for bank to improve IT efficiency lies in desktop virtualization and cloud computing technology. Desktop cloud can centrally control all systems, quickly realize application delivery and deployment in branch offices, support mobile office, and improve system security from the overall architecture level to solve business continuity problems.

Zhiye Desktop Cloud solution suitable for four scenarios of Banks

1. An intelligent cloud platform that integrates full-featured IaaS platform, PaaS platform, object storage, self-service platform and operation and maintenance management system, and can provide a full range of products from underlying server, server virtualization layer, software virtualization layer to terminal access layer. At the same time, it can provide cloud terminals suitable for various application scenarios, in which CT261 is a self-developed chip cloud terminal made in China.

two。 Through the integration of virtualization and cloud computing, centralized and distributed integration, the integration of closed source software and open source software, the unified management of physical host, virtual host and container host, the integration of physical network and SDN network, the integration of special equipment and general equipment, anti-disclosure, auditable, centralized management: the overall architecture of cloud desktop system security can achieve end-to-end security protection, and jointly build an efficient IT platform.

3. We will support the construction of disaster preparedness in the same city, in different places and in two places and three centers.

Minsheng Bank Desktop Cloud practice example

Minsheng Bank desktop cloud application is earlier, through the optimization of the system process, Minsheng Bank has now reduced the delivery time of a single desktop resource to 5-7 minutes. At the same time, connect the cloud desktop with the inner and outer edge systems to achieve information linkage, greatly improve management efficiency and reduce management costs.

Minsheng Bank's desktop cloud provides services through two modes, one is a personal desktop environment based on PaaS model with a complete operating system, and the other is an application delivery environment based on SaaS mode and providing applications on demand. Personal desktop environment is divided into development desktop cloud and production desktop cloud. The former provides a convenient and secure development desktop environment (virtual desktop) for the whole bank to meet the application development, testing, training and other needs of scientific and technological personnel; the latter provides a secure and controllable user operating environment for daily business processing and data mining. The application delivery environment is divided into test application delivery environment and production application delivery environment. Since most testing, training and business processing scenarios only require a small number of applications and do not require complete operating system permissions, the use of application delivery model can greatly reduce the resource cost of desktop cloud and is suitable for lightweight scenarios.

Minsheng Bank conducts in-depth communication and discussion with various desktop cloud business owners, including cloud technology management center, security planning center, production scheduling center, project management center, etc., including a detailed analysis of the pain points in the daily work of desktop operation and maintenance personnel. Minsheng Bank has comprehensively summarized the problems facing the development of desktop cloud environment, and formulated solutions, strategies and methods:

1. Use automation to improve the delivery of desktop resources.

two。 Deeply integrate with the intra-industry unified process platform (ITOMS) to optimize the process and improve delivery efficiency.

3. Build a new desktop management system to fully manage the development and test environment of all desktop resources (using in-line cloud management platform).

4. Realize the linkage between project management system (PPM) and desktop resources to solve the problem of information non-synchronization.

5. Docking with the unified identity management platform to achieve identity and identity status management.

6. Add desktop usage guidelines to work orders and in-line knowledge base systems to improve users' self-service ability.

7. Support docking with the operation and maintenance robot platform to achieve a convenient way to generate desktop work orders.

Problems encountered in the Desktop Cloud practice of Minsheng Bank

In the practice of automated desktop cloud, Minsheng Bank has encountered and solved some practical problems, such as:

How to optimize the performance of batch Desktop deployment

When there are dozens of concurrent desktop creation requests for the same resource pool, the time required for the creation of a single desktop increases linearly.

Solution:

A) on the cloud management platform, add a scheduling layer for desktop deployment, that is, dynamically select a computer directory and delivery group to allocate new desktops according to resource usage.

B) realize the mode of batch creation and then allocation of desktops.

Ensure the continuous availability of automation functions in failure scenarios

Solution:

A) the creation of a compatible computer account failed.

B) ensure the normal operation of desktop automation in the case of switching between the master and slave management nodes of XenServer resource pool.

C) support retry after failed creation of desktop virtual machine.

Support dynamic switching of desktop VLAN

Cloud desktop is a fixed template in a resource pool, and a specific network has been bound in the template. Due to the high number of desktops that can be hosted by the underlying physical servers, and some desktop resource pools, which can hold 400,500 desktops, from the network level, it requires the allocation of more than one VLAN logical network, so it needs to allocate exhaustion time in the IP address field of the VLAN of the original template. Actively detect and dynamically switch the configuration of the network card during desktop deployment.

Benefits and achievements of Desktop Cloud practice of Minsheng Bank

With the concerted efforts of the Security Planning Center, production scheduling Center, Project Management Center and Operation Management Center of Minsheng Bank, the Cloud Technology Management Center of Minsheng Bank automated all the resource pool requirements of cloud desktops in 2018 in less than half a year. Including desktop creation, recycling, specification change, password reset, ownership change, etc., by allowing users to achieve their desktop requirements in a self-service way Reduce the implementation cycle of a single desktop to a minute-level average delivery time of 5 to 7 minutes (reset password work order to 1 minute), which improves the efficiency of resource delivery and greatly reduces the labor workload.

The value that Zhiye Financial Cloud Desktop solution brings to customers: one-time investment in low-cost construction of cost-effective, fully functional, easy-to-maintain virtual office terminals and their Internet network services is the first choice for the information construction of the financial industry.

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