Shulou(Shulou.com)05/31 Report--

In this issue, the editor will bring you about how to analyze the Zoho CRM customer relationship management system. The article is rich in content and analyzes and narrates it from a professional point of view. I hope you can get something after reading this article.

Today's CRM customer relationship management system, its data analysis capability is no longer limited to e-mail, phone calls and other data, but can accurately identify customer purchase behavior, understand customer needs, thus forming a more intuitive and meaningful report. Today's sales staff need to maintain close contact with customers, need to understand the customer's recent activities, and need to obtain this information quickly. Zoho CRM customer relationship management system can solve these problems.

Data statistics

The CRM system can view sales data by unit or by personnel. Including leads, customers, contacts, contact records, quotations, and so on. With visible sales data and simple management, managers can clearly see whether employees' normal tasks are completed on time or overdue, which is of great significance for employees' job performance appraisal.

Sales forecast

For example, the CRM system can display sales opportunities in the form of a funnel, and both salespeople and managers can directly see the number of opportunities and the estimated contract amount at different stages, and then enter the specific stage to view the relevant information about the opportunities. CRM system through multi-level detailed analysis, according to the expected signing time, sales staff, industry and other different search conditions to achieve big data accurate forecast of the future sales performance of the enterprise.

Sales opportunity conversion rate

What we need to understand is that not all salespeople will make an order, and there will be a loss of orders. The CRM system can logically calculate the number of follow-up opportunities, the number of signing opportunities and the data of losing single opportunities, and get the opportunity conversion rate, which has standard reference value for enterprise sales staff and makes the enterprise order probability more accurate.

The more data, the better. The key is that the data is useful and valuable. In the face of numerous and complex large amounts of data, CRM system requires embedded BI function, which can analyze and process massive data, select useful data, assist enterprise managers to make scientific decisions, and demonstrate the value of data. Big data and cloud computing bring good news to sales and marketing people. More data mining and data analysis technologies will be integrated to provide insight for enterprises.

The above is the editor for you to share how to analyze the Zoho CRM customer relationship management system, if you happen to have similar doubts, you might as well refer to the above analysis to understand. If you want to know more about it, you are welcome to follow the industry information channel.

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.