Shulou(Shulou.com)06/03 Report--

DL20 Gen10 Emur2136 1P 16G 4SFF CN- installation win2016 system prompts array controller s100i may not be enabled in BIOS and installation letter cannot be selected when selecting disk partition

Known condition: two SSD hard drives have made raid1; array card model s100iintF11 to install win2016

Problem description: F11 installation system chooses disk partition time error Windows cannot be installed to this disk. Thiscomputer's hardware may not support booting to this disk ensure that the disk'scontroller enabled in the BIOS menu.

Diagnostic process:

First of all, I heard the customer describe that the disk partition could not be selected, and the first thought was to try to load the array card driver. The subsequent customer sent an error screenshot as follows: the hard disk has been identified, so there is no need to load the array card driver.

(1) the array has been configured, which means that it is not the problem of the array card and the problem of the hard disk is suspected.

(2) take the customer to restore the factory settings through BIOS, and then find that the array card is not recognized in the array configuration interface. Go back to the BIOS interface and select the mode that S100i found to be AHCI. After changing it to SW-raid, you can configure the array normally, but the failure remains after the configuration is finished.

(3) A disk offline is found when the customer reports back to AHCI mode in the follow-up test. Consider whether the disk is offline.

(4) the search failed on the official website through the relevant error message, and the following results were found after Google.

(5) in the solution given by Microsoft, it is mentioned to change the array mode, and the customer can indeed install the change to AHCI, but the customer business restriction can only be the array mode, so it is not accepted.

(6) subsequently contacted the customer, replaced the system image, and solved the problem.

The following link is based on the error message:

Https://support.microsoft.com/en-us/help/2345135/setup-reports-error-windows-cannot-be-installed-to-this-disk-when-boot

Setup reports error "Windows cannot be installed to this disk..." When booted from DVD

Google solution:

Error 4: Windows Cannot Be Installed to This Disk. This Computer's Hardware May not Support Booting to This Disk.

Another error message you may receive during Windows installation is:

Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure the disk's controller is enabled in the computer's BIOS menu. "

Reason for reporting an error:

Generally speaking, there are 2 possible reasons:

(1) Hard disk protection is enabled.

SATA Controller modewas set incorrectly (with incorrect drive mode, the very disk cannot be used normally).

Solution 1. Remove Hard Disk Protection

For the first situation, please read the specification or contact sales person to confirm whether there is hard disk protection if the computer is not configured by ourselves. If there is, remove the protection by following instructions.

(2) Solution 2.Change SATA Controller Mode

Fo2r the second situation, if we changed SATA Controller mode in BIOS before, try setting BIOS to factory settings. Different BIOS gives different options to set itself to factory settings, like Restore Defaults, Load BIOS Defaults, and Load Optimal Defaults, so you should choose the correct one according to practical situations.

However, when this solution does not work, you must change hard disk mode manually in BIOS. If the current state is IDE, change it to AHCI. If the current mode is AHCI, change it to IDE, etc. Actually, if Compatibility or Compatible is given, you must choose this mode.

Change sata controller mode

Moreover, when you are installing Data Center or Enterprise Server edition of Windows Server 2008/R2 or later to a raw disk via CD or DVD, you may get the same error. This is because the default SAN policy during setup on new installations of Data Center or Enterprise SKUs is Offline Shared, which applies Offline and Read Only attributes to any presented disks that are on a shared bus and not considered as System or Boot disks.

RAW disks cannot be detected as System or Boot, leading to offline and read only attributes. As a result, you cannot install Windows to this kind of disks. To solve the problem, configure the default SAN policy to OnlineAll. For detailed steps, please see the corresponding Setup Reports Error of Microsoft.

To avoid this issue, configure the default SAN policy to OnlineAll using an unattend answer file integrated into the boot.wim and install.wim images of the installation media to install from or use the setsanpolicy.cmd included with WAIK or the OPK

WARNING: After the installation completes ensure you reset the SAN policy back to OfflineShared using Diskpart.exe to to prevent data loss in scenarios where disks are unintentionally presented to a server that contain critical data.

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