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This article mainly explains "WeChat Mini Programs API forwarding message function how to achieve", the content of the article is simple and clear, easy to learn and understand, now please follow the editor's train of thought slowly in depth, together to study and learn "WeChat Mini Programs API forwarding message function how to achieve" it!

Forward messa

If Mini Program sets message push, when an ordinary Wechat user sends a message to Mini Program customer service, the Wechat server will first POST the message to the url entered by the developer. If you want to forward the message to the web-based customer service tool, the developer needs to return a message with the MsgType of transfer_customer_service in the response package. After receiving the response, the Wechat server will forward the message sent to the customer service system.

After the user is connected by the customer service, before the customer service closes the session, when the user is in the process of the session, the messages sent by the user will be forwarded directly to the customer service system. When the customer service is not closed for more than 30 minutes, the Wechat server will automatically stop forwarding to the customer service and send the message back to the url filled in by the developer.

When the user is waiting in the queue, the message sent by the user will still be pushed to the url filled in by the developer.

It is important to note here that messages sent by Wechat users are only forwarded, while other events (such as invoking customer service conversations from mini programs) should not be transferred, otherwise customer service will see some meaningless messages on the customer service system.

The message is forwarded to the web version of the customer service tool

The developer only returns the message whose MsgType is transfer_customer_service in the response package. After receiving the response, the Wechat server will forward the message sent this time to the customer service system.

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Parameter description

Whether the parameter must describe whether ToUserName is the recipient account (received OpenID) FromUserName is developer WeChat CreateTime is message creation time (integer) MsgType is transfer_customer_service Thank you for reading, the above is the content of "how to achieve WeChat Mini Programs API forwarding message function". After the study of this article, I believe you have a deeper understanding of how to achieve WeChat Mini Programs API forwarding message function. The specific use situation still needs to be verified by practice. Here is, the editor will push for you more related knowledge points of the article, welcome to follow!

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