Shulou(Shulou.com)06/03 Report--

In the process of project management, the project goal is everyone's consensus. Although the project schedule is delayed from time to time, it is relatively easy to measure and controllable, while the project quality is a very important but most easily ignored element.

There are two reasons why project quality is often ignored: first, project quality is not easy to identify in a broad sense; second, it is difficult to measure and control even if it is known; and for us, it is always difficult to manage things that are not well understood.

I. accurate identification of project quality

Therefore, the first step to do a good job of project quality management is to determine the project objectives, but also to know what the quality of the project is, and then consider how to ensure the quality and develop standards to measure the quality.

Why is it necessary to accurately identify the quality of the project? In many cases, we do not know the quality of the project or the work, so if we want to manage the quality well, we must first know clearly what the quality of the project is.

The Project Management Association defines quality as "meeting the requirements and conforming to the applicability". From this definition, quality is the ability to clearly define and meet the requirements of users and stakeholders.

After defining the definition of quality, we should also pay attention to the difference between project objectives and quality.

Tips: the measure of project quality is also based on the core objectives of the project.

Second, common problems in quality management

1. The rhythm of project implementation is chaotic.

From start-up to implementation, a project often involves multiple teams, each part of which is interlinked.

In common cases, due to the postponement of subjective or objective factors, the whole plan is disrupted, and the expected execution time of each follow-up link and related link is compressed, which often leads to related delays or errors. Into a vicious circle.

To make matters worse, in this cycle, priority is often given to the most important experience polishing and optimization (that is, the quality of the project) to make up for the time cost.

two。 The deviation of project landing experience is uncontrollable.

People who operate large projects have feelings, a project plan is considered in detail, once scattered to a team to begin to implement, the project landing deviation begins.

Of course, this process may involve a double deviation between the goal and the experience (quality), but the goal is more rational than the experience, so it will be easier to judge, while the project experience (quality) is more perceptive. there is no particularly clear measure, so after the deviation, it will basically be a chain reaction and difficult to control.

3. If the effect of the project is not good, there will be nothing you can do.

The stumbling project has finally come online, and finally ushered in the actual test. Then the results of the unplanned projects were completely lower than expected, watching users complain and there was nothing they could do about it.

The above problems seem to have nothing to do with the project quality, but in fact, the emergence of each problem will seriously affect the project quality. Therefore, the role of good quality management in the landing of a project is as follows:

Perfect management of the implementation of the project to ensure orderly progress

Effectively manage the actual experience of the project to ensure consistent landing

Manage the final effect of the project in advance to ensure that there is no chaos in the face of danger.

Having said so much, how on earth can we manage the quality of the project?

Third, how to do well the quality management

1. Develop a quality management plan

In the planning stage, you have to figure out how to manage the quality. The project quality management plan probably includes the following points:

Roles and responsibilities of quality management

Tools and techniques available for application

What type of test environment is required?

When and how does the team measure quality?

What needs to be checked and tested?

How to validate deliverables?

After the quality management plan is determined, apart from the human factors, other aspects can be completed with the help of tools to the maximum extent. After all, the energy of the project manager is limited and can not remember all the nodes clearly.

For example: set the key indicators of the task in CORNERSTONE, when these indicators change, the project manager can receive the change notification in a timely manner.

two。 Regular inspection and testing

If there are regular inspections and tests throughout the project life cycle, the team is more likely to find defects at the origin, which will save a lot of time and money later. After the quality management plan is determined, apart from the human factors, other aspects can be completed with the help of tools to the maximum extent. After all, the energy of the project manager is limited and can not remember all the nodes clearly.

3. Rational allocation of energy spent on quality management

The time spent on quality should match the size and complexity of the project. Pay attention to the quality cost, which should not exceed the overall benefit.

The CORNERSTONE instrument basin can customize the statistical cards of different latitudes at will, and the manager can fully grasp the progress of the items and check the performance of the team to understand the potential risks ahead of time when each member is working on the output. At the same time, the dashboard holds the key to share the card content.

4. Conduct proper testing

Don't be stingy with key tests. For example, some R & D teams do a good job of testing software functionality, but fail to conduct stress tests. When the software is put into use, as long as a few users, the software function is good. However, when thousands of users access the system at the same time, the system crashes. In addition, be sure to ensure end-to-end testing.

"quality is everyone's responsibility." -- Edwards Deming

5. Guarantee test time

Most tests occur at the end of an iteration or project. As a result, testers often get into trouble. If developers lag behind their project progress, testers will be adversely affected. For example, shorten the test time.

6. Critical time node front

We must apply our knowledge, experience and creativity to deliver products within the time expected by our customers. However, the project manager must know when to negotiate and weigh progress, scope, quality, cost, and risk.

In addition, in order to make mid-term inspection and testing play a greater role, the time node of milestones in the project should be advanced to allow more error correction time for the final launch of the project.

For different enterprises, the project form is ever-changing, and the quality management involves many details and complexity. How to accurately judge and identify quality indicators and finally ensure the final effect of the project is a problem that every project manager needs to think about. I hope the above points can give you some reference. CORNERSTONE new generation intelligent project management platform, product experience direct link (https://www.cornerstone365.cn/).

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