Shulou(Shulou.com)05/31 Report--

Audio commentary

Hello, everyone. The meeting will answer your questions. How many times a Taobao can complain about the seller, and how many complaints will be limited to Taobao? many people still don't know. Now let's take a look at it.

Answer:

1. Taobao account can complain 5 times and still complain more than 5 times, but once the seller refuses to complain, the system immediately acquiesces that the complaint is invalid; in the case of the buyer's rights, once the default complaint of the system is not established, as long as the seller refuses to protect the user's rights, any complaint will be dealt with. After five complaints, every 100 orders can enjoy the right of more than five complaints, provided that there has never been a complaint before, and the total amount of completed orders reaches a certain level.

2. Points for attention:

3. Taobao does not allow buyers to harm the interests of sellers without paying enough profits. After all, Taobao is a shopping platform. No seller can own Taobao. China is also a big copycat country. Taobao has a high proportion of fake and shoddy commodities, and it also enjoys a good reputation in the business community. If everyone can speak freely, it will reduce Taobao's profit by at least 90%. Therefore, if Taobao wants to protect the rights and interests of buyers, it must generate enough interests before it can be established. So Taobao has a complaint mechanism. On the face of it, it will protect the rights and interests of buyers and let consumers rest assured. However, complaints are strictly restricted. Users want to make Taobao feel that this buyer is a rich buyer, and it is worth it to let Taobao offend merchants for once. Although these will not be specified, users will know when they have tried. This is the summary result of countless years of consumer experience since the establishment of Taobao. Of course, this refers to a complaint. Refunds are not included in this list. They will be more relaxed, but there are restrictions. More refunds due to a variety of quality problems will become malicious refund users. Once defined as disrupting the Taobao market, it may be permanently sealed. Although the quality of the things on Taobao is worrying, no one is willing to let anyone buy a refund in their own mall.

This is the end of this article. I hope it will be helpful to all of you.

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