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This article introduces the knowledge of "what are the common types of CRM systems". In the operation of actual cases, many people will encounter such a dilemma, so let the editor lead you to learn how to deal with these situations. I hope you can read it carefully and be able to achieve something!

The CRM system on the market can be divided into three forms: general CRM system, assistant CRM system and analytical CRM system.

In theory, the universal CRM system is suitable for all industries and types of enterprises. Its function is relatively single, the most common in the market, and the cost is relatively low. If the enterprise only needs a CRM system to replace the spreadsheet, which can store customer information and important documents of the enterprise, then the general-purpose CRM system can be fully satisfied. However, if the enterprise needs to meet certain needs, or wants to choose a full-featured CRM, this type is not recommended.

Next, let's move on to the assisted CRM system. It can not only help enterprises manage customer information, but also optimize the business process to make it intelligent and automatic. CRM customer management system can help enterprises manage customer information through a series of tools, which can not only help sales staff to follow up the transaction, but also help managers to control the overall situation.

It is necessary for enterprises to obtain customer resources at the initial stage of operation. after obtaining customer resources, enterprises also need to analyze the value of customers, which requires analytical CRM system. Its main role is to carry out data statistical analysis and customer source analysis, to help enterprises distribute clues through the analyzed data, to improve the transformation, and to provide data basis for enterprises to make decisions. There are many types of CRM systems, and each of them has its own advantages. The needs of enterprises are constantly changing, so CRM manufacturers continue to expand system functions, put together the functions that enterprises need, and launch a comprehensive and powerful CRM system.

Different types of CRM systems can meet different needs of enterprises. When choosing CRM systems, enterprises must choose the CRM system that is suitable and in line with the budget according to their own situation.

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